Responsibilities

• Own new client onboarding and discovery, leading kickoff conversations and early strategic alignment.
• Develop the initial media plan and activation strategy across Finch service channels.
• Define early KPIs, testing plans, and optimization priorities for the first phase of execution.
• Ensure activation and launch readiness, including platform setup context, measurement assumptions, and priorities.
• Drive a clean, structured handoff to the assigned Account Manager with full strategic context and documentation.

Requirements

• 5+ years of experience working in a performance marketing agency environment.
• Experience leading new client onboarding and discovery in a client-facing role.
• Experience designing initial marketing or media strategies based on client business context.
• Strong working knowledge of performance marketing platforms (Meta, Google Ads, DSP, SEO fundamentals).
• Ability to define KPIs, testing plans, and early optimization priorities.
• Experience advising clients and setting strategic direction early in the relationship.

Benefits

• Play a critical role at the most sensitive point of the client lifecycle.
• Operate in a senior, high-trust role with real strategic ownership.
• Work cross-functionally with Paid Media, SEO, Creative, Analytics, and Client Success teams.
• Join a global, distributed team that values clarity, ownership, and quality execution.