Responsibilities

• Answer incoming calls and inquiries
• Gather and document customer information
• Schedule appointments and communicate next steps
• Maintain lead records and follow-up activities
• Help create a professional customer experience
• Edit long-form video into short-form content
• Create branded social-media graphics
• Write or refine captions within established guidelines
• Schedule and organize social content
• Maintain content calendars and digital assets

Requirements

• Dependable
• Great with people
• Organized
• Ownership-minded
• Teachable
• Helpful Experience: Experience in customer service, sales, marketing, social media, content creation, Canva or video editing, CRM systems, or construction/home services is helpful.