Client Director (Non-Profit Vertical)

New York, USA (On-site)

$125K/yr – $181K/yrSenior Level6+ years expFull time

Posted 4 months ago

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Job Summary

Drive senior client leadership for integrated fundraising campaigns and growth initiatives across cross-functional teams.

  • Must-have: 6+ years in integrated media with fundraising focus and independent agency experience.
  • Standout: Strong client leadership, data-driven forecasting, and test-and-learn growth execution.

Job Description

Responsibilities

  • Serve as the primary client contact, building trust and ensuring seamless communication between clients and internal teams.
  • Lead strategic planning for full-funnel fundraising campaigns, from awareness through conversion and retention.
  • Provide expertise in fundraising best practices, including donor acquisition, retention, and reactivation strategies.
  • Collaborate with cross-functional teams (creative, digital, social, email, SMS, SEO and Search) to execute integrated campaigns.
  • Monitor campaign performance, providing actionable insights and recommendations to optimize results.
  • Identify growth opportunities with clients and support revenue generation through strategic initiatives.
  • Represent the agency at client meetings and in thought leadership discussions.
  • Get deep into your clients’ businesses, ensuring we beat – not just meet – our commitments
  • Design and deliver integrated, test-and-learn media solutions, bringing the right Brainlabs capabilities together to unlock growth
  • Lead client testing roadmaps, continually finding new ways to earn incremental impact

Requirements

  • 6+ years’ experience delivering full-service, integrated media solutions, ideally within fundraising vertical
  • Experience at an independent media agency
  • Channel planning experience with a strong integrated media planning and strategy background
  • Fluency in modern measurement, including using outputs from MMM and MTA models
  • A systems-thinking mindset, able to connect channels, platforms, and measurement into cohesive strategies
  • End-to-end understanding of full-service agency delivery, from strategy through activation and optimisation
  • Strong client leadership skills, with the ability to build trusted relationships and translate complex challenges into clear media solutions
  • Ability to thrive working in person with clients and teams
  • Client references available
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Brainlabs

3.5 Glassdoor

Hi! We're Brainlabs, an integrated media agency on a mission to make marketing more scientific. We built Brainlabs borrowing the best and most applicable parts of the scientific approach. We hired Smart people (The Brains) to develop breakthrough hypotheses, then put every idea through proper experimental conditions using our validation engine (the Labs).We pioneered the use of AI in advertising, which combined with the scientific approach, has propelled us to scale from a single employee to over 1,000 team members, becoming one of the fastest-growing independent media agencies globally. Today, we serve as a media agency of record for results-driven advertisers with total media spend ranging from $10M-$250M—companies like Capital One, Bozzuto, UNICEF USA, and Hornblower Group.

Founded in 2012
New York, New York, USA
1K employees (304 in marketing)
65% recommend to a friend
78% CEO approval

Traffic Signals

Monthly Visitors
34.8K
Traffic Source Mix
Search
44.6%
Direct
41.5%
Referral
8.8%
Social
3.7%
Paid
1.1%

Headcount Trend

Current headcount: ~1K

Marketing Team

Marketing Team Size
284 (27% of company)
Median Career Experience
10 years
Median Tenure
2.7 years
Marketing Roles Posted (Last 30 Days)
3

Funding

Last Raise
Private Equity, 2 years ago

Funding History

  • Sep 2023
    Private Equity
  • Mar 2019
    Private Equity

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