Client Account Manager - Automotive Digital Marketing

Cleveland, OH (On-site)

$75K/yr – $80K/yrMid Level2+ years expFull time

Posted 10 days ago

Job Summary

Own and grow key dealership client relationships while shaping and delivering automotive digital marketing programs from strategy to execution, ensuring high-quality deliverables and measurable outcomes.

  • Lead client strategy conversations and cross-functional execution
  • Drive analytics, optimization, and performance improvements across channels
  • Balance relationship management with project leadership across multiple clients

Job Description

Responsibilities

  • Manage dealership accounts by building and maintaining relationships with key dealership personnel including dealer principals, general managers and sales managers, and dealership marketing team members
  • Identify client goals and craft digital marketing strategies to support them
  • Analyze key digital marketing metrics and collaborate with our internal teams to identify areas of opportunity
  • Manage communication with clients and day-to-day requests with responsiveness and professionalism
  • Collaborate with internal teams to execute client needs
  • Oversee workflow for projects such as specials, creative, email campaigns, SEO & SEM strategies, and content updates
  • Review client deliverables to ensure quality and alignment with expectations
  • Ensure all marketing materials comply with brand standards, co-op requirements, and legal guidelines

Requirements

  • Minimum 2 years of experience in a client-facing role (e.g., account manager, salesperson, or similar)
  • Minimum 2 years of experience in digital marketing, with a solid understanding of common channels and strategy
  • Minimum 2 years of experience in the automotive industry (at a dealership, agency/vendor, or OEM level)
  • Working knowledge of digital marketing fundamentals, including SEO, Paid Search, and Google Analytics (GA4)
  • Strong presentation and project management skills, with the ability to lead client conversations and manage cross-functional work
  • Excellent verbal and written communication skills — professional, prompt, and clear with clients and internal teams
  • Ability to travel up to 50% of the time for client meetings (including occasional overnight travel)
  • Highly organized and detail-oriented, with the ability to manage multiple clients and priorities simultaneously

Preferred

  • Passionate about both digital marketing and the automotive industry
  • Excels at building lasting client relationships and acting as a trusted strategic partner
  • Operates with an ownership mindset - confidently managing your book of business as if it were your own
  • Highly organized and detail-oriented, able to manage multiple deadlines and priorities
  • Thrives in a collaborative environment and enjoys working as part of a team
  • Strong presentation skills and a knack for translating complex digital marketing concepts to clients without backgrounds in digital
  • Results-oriented with an ability to lead the team to achieve company and client KPIs and goals

Benefits

  • Medical, Dental, & Vision Insurance (Employer pays 50% of premiums)
  • Simple IRA + 3% Matching Opportunity
  • 10 Paid Time Off days in your first year + your birthday. 15 PTO days after 5 years with our company. 20 PTO days after 10 years with our company
  • Paid Holidays
  • Continuous Training Opportunities
  • Flexible Hours - This position requires employees to work onsite at our office for 7 hours per day (account manager roles may require additional hours due to travel and client schedules). Our office is open from 6:00 AM to 6:00 PM, allowing you the flexibility to choose a schedule that works best for you within those hours
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Make & Model Marketing

Make & Model Marketing is an automotive digital marketing agency based in Cleveland, OH. We offer digital presence management to make sure you present your dealership the way you want to be seen by customers. We do this by providing analysis, strategy, and creatives services. Our founders have spent their entire lives in the automotive industry and hope to bring their digital marketing and automotive retail knowledge to your dealership.

Founded in 2015
Cleveland, Ohio, USA
16 employees (5 in marketing)

Salaries

Posted range

$75K/yr – $80K/yr

Taken straight from the job posting.

See all Make & Model Marketing salaries

Marketing Team

Marketing Team Size
4 (25% of company)
Median Tenure
11.8 years
Marketing Roles Posted (Last 30 Days)
1

Traffic Signals

Monthly Visitors
291
Traffic Source Mix
Search
49.6%
Direct
32.2%
Referral
6.3%
Social
10.6%
Paid
1.1%

Headcount Trend

Current headcount: ~16
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Client Account Manager - Automotive Digital Marketing

Make & Model Marketing · Cleveland, OH · On-site