Claims Automotive Team Manager - Communications

Responsibilities

• Leads the communication of news and information to employees and multiple stakeholders (HR, program and project leaders, managers, etc.) to create communication programs and interactive experiences by using a variety of channels (intranet, video, blogs, print media, etc.).
• Use various analytics and program metrics to evaluate the impact of strategy and liaise with the Employee Engagement team on driving impactful cultural and behavior changes, promoting inclusion, and increasing employee engagement and connection to mission.
• Builds metrics into programs to gather insights to continuously improve the employee communications experience
• Engages with leaders and employees regularly to understand their perspectives to enhance our culture. Presents results and recommendations to Staff Officers.

Requirements

• Four-year college degree in an appropriate area such as Communications, English, Public Relations, or equivalent combination of education and work experience required.
• Three or more years’ experience in HR and/or in a related business unit at ACE or another large company.
• Five or more years prior experience in areas such as preparation and publication of employee newsletters, brochures, employee handbooks, intranet content, video creation and editing, annual benefits open enrollment materials, new-employee benefits handbooks, and related benefit and compensation communications.
• Advanced written and verbal communication skills.
• Organizational and time management skills required.
• Demonstrated project management capabilities and multi-task skills.
• Self-discipline, with the ability to multi-task, schedule, organize, monitor, and administer various projects at the same time to meet production schedules with tight deadlines.
• Manage and prioritize video requests, coordinate video productions, direct, film, and edit video deliverables quality and precision.
• A tendency to think outside the box and be creative.
• Strategic thinking with strong analytical, planning, and organizational skills.

Benefits

• Health coverage for medical, dental, vision
• 401(K) saving plans with company match AND Pension
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance, travel, entertainment, services and more!)