City Desk Supervisor

Richmond, VA (On-site)

Salary Not AvailableSenior Level3+ years exp

Posted 3 months ago

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Job Summary

Drive City Desk operations and warehouse tasks at Border States, ensuring accurate SAP processing and responsive customer service.

  • Own city desk duties and order processing to support sales and inventory flow.
  • Must-have: 3+ years in warehouse or city desk roles with SAP knowledge.
  • Standout: Employee-owned culture with extensive benefits and growth potential.

Job Description

Responsibilities

  • Performs the appropriate SAP functions to assure City Desk runs as efficiently and accurately as possible.
  • Provides customer service functions including, but not limited to, order entry, filling orders, processing returns, expediting, technical assistance, Will Call, and other functions, as needed.
  • Maintains a clean, safe and well-stocked City Desk display area.
  • Displays specials and other promotion items to sell.
  • Maintains vendor catalogs and price sheets.
  • Informs proper departments of “stock outs”, inventory discrepancies and other inventory problems or concerns.
  • Maintains assigned inventory stock locations making sure the material that is put away has the correct locator and the shelves are kept neat and orderly.
  • Receives incoming freight and checks the material for damages and shortages
  • Distributes material to the proper stock locations.
  • Checks and packs material, and fills orders to be delivered to customers.

Requirements

  • Minimum of a 2-year business/trade degree preferred or the equivalent in work experience.
  • Prior supervisory experience with minimum of 3 years of prior warehouse, city desk, and/or sales experience preferred.
  • Strong knowledge of electrical products or systems preferred.
  • Ability to read, write, and speak in English preferred.
  • Prefer strong working knowledge of PC for Windows, Microsoft Office (Excel and Word), internet, email, and SAP software.

Preferred

  • Strong knowledge of electrical products or systems preferred.
  • Ability to read, write, and speak in English preferred.
  • Strong working knowledge of PC for Windows, Microsoft Office (Excel and Word), internet, email, and SAP software preferred.

Benefits

  • Health, Dental and Vision Benefits
  • Accident, Critical Illness, Hospital Indemnity
  • FSA & HSA
  • Employee Stock Ownership Plan (ESOP)
  • Disability Benefits
  • 401(k) Retirement Plan
  • Life Insurance
  • Employee Assistance Program
  • Paid Holidays
  • Paid Volunteer Time