Chief Marketing Officer

Mountain View, CA (Hybrid)

$400K/yr – $450K/yrSenior LevelFull time

Posted 11 days ago

Job Summary

Own and scale demand generation, ABM collaboration, and category leadership for an AI-native CX platform, building a repeatable top-funnel and pipeline while leading multi-channel campaigns and cross-functional alignment.

  • Lead demand gen, ABM, and pipeline metrics
  • Drive category positioning and voice in media and analyst relations
  • Oversee multi-channel storytelling and cross-functional marketing operations

Job Description

Responsibilities

  • Demand Generation & Top-of-Funnel Growth Inbound Engine : Own full-funnel customer acquisition, designing and executing aggressive demand generation campaigns to fill the top of the funnel and establish a predictable pipeline.
  • Account-Based Marketing : Partner seamlessly with ABM and Enterprise Sales teams to penetrate, engage, and unblock high-value strategic target accounts.
  • Commercial Discipline : Implement robust pipeline tracking, multi-touch attribution, conversion optimization, and ROI reporting from initial awareness to closed-won deals.
  • Category Positioning & Share of Voice Category Leadership : Establish our brand as the undisputed category leader in AI-native Customer Experience (CX) and agentic platforms.
  • Market Differentiation : Develop sharp, highly differentiated competitive messaging that clearly articulates our technical and business value over legacy incumbents.
  • Share of Voice : Lead high-impact content, PR, analyst relations, and executive thought-leadership initiatives to aggressively expand our share of voice.
  • Campaign Execution & Strategic Storytelling Multi-Channel Campaigns : Architect multi-channel campaigns (webinars, flagship events, digital, case studies, video) that tell compelling customer-centric value stories.
  • Cross-Functional Alignment : Align Product Marketing, Brand, and Creative strategies across key customer segments and enterprise verticals.
  • Leadership & Operational Speed Team Scaling : Build, mentor, and scale a high-performing marketing organization spanning Demand Gen, Product Marketing, Brand, and ABM.
  • AI-Native Operations : Foster a high-velocity culture that actively integrates AI-native marketing tools and automation to drive efficiency and campaign agility.

Requirements

  • Leadership Experience: 8–15+ years of total marketing leadership, with at least 5 years scaling an enterprise or mid-market B2B SaaS business.
  • Proven Track Record: Demonstrated success in accelerating top-of-funnel acquisition, building predictable sales pipeline, and driving revenue growth.
  • GTM & Sales Alignment: Deep experience partnering directly with Enterprise Sales and ABM models to penetrate high-priority target accounts.
  • AI & Tech Domain: Hands-on experience or deep familiarity marketing AI-native, agentic, or emerging enterprise SaaS technologies.
  • Metrics & Analytics: Expertise in full-funnel analytics, CAC, pipeline contribution, conversion metrics, and marketing ROI attribution.

Benefits

  • Competitive compensation with stock options
  • Comprehensive medical, vision, and dental insurance
  • 401k matching
  • Fitness and wellness stipend
  • Mobile phone reimbursement
  • Mental well-being benefits
  • Professional learning and development stipend
  • Parental leave, including adoptive and foster parents
  • 3 weeks paid time off (increases with tenure) and unlimited sick leave
ASAPP logo

ASAPP

3.4 Glassdoor

ASAPP is an artificial intelligence solution provider committed to solving the toughest problems in customer service. Its AI-native Customer Experience Platform, powered by GenerativeAgent® integrates with existing systems and uses generative, personalized interaction to bring radical efficiency to every customer workflow. Because we automate what was previously impossible to automate, our AI-native® solutions deliver more than efficiency gains. They redefine the role of AI in the contact center and lay the groundwork for businesses to reimagine their customer experience delivery for the agentic enterprise. Leading enterprises rely on ASAPP’s generative and agentic AI solutions to dramatically expand contact center capacity and transform their contact centers from cost centers into value drivers. To learn more about ASAPP, visit www.asapp.com.If you are interested in working with us, please send an email to info@asapp.com. If you're interested in learning about our job opportunities, please reach out at careers@asapp.com.

Founded in 2014
New York, New York, USA
405 employees (26 in marketing)
57% recommend to a friend
60% CEO approval

Salaries

Posted range

$400K/yr – $450K/yr

Taken straight from the job posting.

See all ASAPP salaries

Marketing Team

Marketing Team Size
17 (4% of company)
Median Tenure
2.3 years
Marketing Roles Posted (Last 30 Days)
1

Funding

Total Funding
$380M
Last Raise
$120M
Secondary Market, 3 years ago

Funding History

  • Jun 2023
    Secondary Market
  • May 2021
    Series C • $120M
  • May 2020
    Series B • $185M

Traffic Signals

Monthly Visitors
70K
Monthly Google Ads Budget
$3.1K
Traffic Source Mix
Search
21.8%
Direct
52.6%
Referral
22.8%
Social
1.5%
Paid
1.1%

Headcount Trend

Current headcount: ~408

Recent News

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Chief Marketing Officer

ASAPP · Mountain View, CA · Hybrid