Transitional Care Navigator
Addus HomeCare
Columbus, OH (Unknown)
$92K/yr - $105K/yrIn-houseMid level
2 months ago
Care Navigator
Culver City, CA
$80K/yr – $85K/yrFull time
Posted 4 days ago
Top 1% of applicants do these two things.
The other 99% submit and hope. You're about to do something different.
Job Description
- This position has a monthly, uncapped commission plan.
POSITION SUMMARY
The Care Navigator, in partnership with the Location Leadership, represents Aveanna in business development activities that require professional contact with physicians, hospitals, rehabs, specialty care clinic’s office managers, medical assistants, social workers, professional associations, and other health-related groups and institutions, to develop a strong referral relationship for all Aveanna’s services.
Territory: Greater Los Angeles with a focus on skilled PDN.
The Care Navigator will:
HIRING REQUIREMENTS
Must possess a bachelor’s degree or a related field or equivalent level of experience.
Minimum of 1-year sales, marketing, customer service, or b2b experience.
Self-motivated and proven ability to deliver on expected results.
Excellent oral/written communication and interpersonal skills.
Requires proficiency in MS Office (Word, Excel, Outlook, PowerPoint).
ESSENTIAL RESPONSIBILITIES
In partnership with the location leadership, develop sales strategy, goals, and plans which support achieving locations’ budgets; conduct sales calls; and evaluate results and effectiveness of sales activity.
Support business development activities and help establish strong relationships with new and existing referral sources.
Participate in community education functions/events, that directly impact or support the medically fragile pediatric community.
Conduct ongoing meetings with physicians, clinic office managers, medical assistants, social workers, case managers and other applicable health professionals to build trusted relationships and understanding of Thrive SPC service offerings.
Monitor referral satisfaction to ensure Aeanna is a provider of choice. Provide feedback to location leadership and participate in creating solutions to address any concerns.
Meet or exceed quarterly and annual goals for specified territory.
Maintain timely submission of sales call documentation and account contact information activity, account profiles, expense reports, and other documents.
Other duties as assigned.
KNOWLEDGE AND SKILLS
High standard of accountability.
Deadline-driven, organized, and able to multitask.
Demonstrated ability to handle confidential information in a professional manner.
Ability to learn new systems and concepts quickly.
Strong customer service skills.
Strategic thinking.
ATTRIBUTES
Embraces Healthy Organization culture and lives and promotes Aveanna's Core Values.
Highly motivated, results driven, and able to develop and build strong, lasting professional relationships.
Dependable, reliable, and takes initiative to strive for excellence and for results.
Committed to creating and delivering exceptional customer service.
Able to influence effectively.
Desire to grow and learn.
Positively contributes to the achievement of Thrive SPC goals.
Able to problem solve by making effective decisions.
Understands and is committed to maintaining confidentiality and adhering to HIPAA regulations.
Adept at multi-tasking, prioritizing workload, and willing to be flexible and change priorities at a moment’s notice.
TRAVEL REQUIREMENTS
Extensive travel in assigned territory and for team or company meetings required.
ESSENTIAL PHYSICAL DEMANDS
The physical demands of this job require constant visual and auditory requirements and sitting, keying, and mouse input, occasional standing, walking, simple grasping, bending, squatting, kneeling, writing, pushing, pulling, reaching above and below the shoulder level. Position requires occasional lifting demands of up to 5 pounds and occasional carrying demands of up to 10 pounds up to 50 feet. Risk category II: May anticipate occasional exposure to blood and/or body fluids during the course of this job.
- Build relationships and brand awareness with referral sources and the community.
- Responsible for general sales activity, sales communications, and marketing support in a specified territory.
- Serve as a public awareness representative for Aveanna and ensure customer service expectations are met or exceeded with our referral sources.
HIRING REQUIREMENTS
Must possess a bachelor’s degree or a related field or equivalent level of experience.
Minimum of 1-year sales, marketing, customer service, or b2b experience.
Self-motivated and proven ability to deliver on expected results.
Excellent oral/written communication and interpersonal skills.
Requires proficiency in MS Office (Word, Excel, Outlook, PowerPoint).
ESSENTIAL RESPONSIBILITIES
In partnership with the location leadership, develop sales strategy, goals, and plans which support achieving locations’ budgets; conduct sales calls; and evaluate results and effectiveness of sales activity.
Support business development activities and help establish strong relationships with new and existing referral sources.
Participate in community education functions/events, that directly impact or support the medically fragile pediatric community.
Conduct ongoing meetings with physicians, clinic office managers, medical assistants, social workers, case managers and other applicable health professionals to build trusted relationships and understanding of Thrive SPC service offerings.
Monitor referral satisfaction to ensure Aeanna is a provider of choice. Provide feedback to location leadership and participate in creating solutions to address any concerns.
Meet or exceed quarterly and annual goals for specified territory.
Maintain timely submission of sales call documentation and account contact information activity, account profiles, expense reports, and other documents.
Other duties as assigned.
KNOWLEDGE AND SKILLS
High standard of accountability.
Deadline-driven, organized, and able to multitask.
Demonstrated ability to handle confidential information in a professional manner.
Ability to learn new systems and concepts quickly.
Strong customer service skills.
Strategic thinking.
ATTRIBUTES
Embraces Healthy Organization culture and lives and promotes Aveanna's Core Values.
Highly motivated, results driven, and able to develop and build strong, lasting professional relationships.
Dependable, reliable, and takes initiative to strive for excellence and for results.
Committed to creating and delivering exceptional customer service.
Able to influence effectively.
Desire to grow and learn.
Positively contributes to the achievement of Thrive SPC goals.
Able to problem solve by making effective decisions.
Understands and is committed to maintaining confidentiality and adhering to HIPAA regulations.
Adept at multi-tasking, prioritizing workload, and willing to be flexible and change priorities at a moment’s notice.
TRAVEL REQUIREMENTS
Extensive travel in assigned territory and for team or company meetings required.
ESSENTIAL PHYSICAL DEMANDS
The physical demands of this job require constant visual and auditory requirements and sitting, keying, and mouse input, occasional standing, walking, simple grasping, bending, squatting, kneeling, writing, pushing, pulling, reaching above and below the shoulder level. Position requires occasional lifting demands of up to 5 pounds and occasional carrying demands of up to 10 pounds up to 50 feet. Risk category II: May anticipate occasional exposure to blood and/or body fluids during the course of this job.
As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.
Notice for Job Applicants Residing in California
Notice for Job Applicants Residing in Florida
Aveanna Healthcare
About AveannaIt all started with a simple idea: How can we help people live better lives by providing better homecare? That idea became a company called Aveanna, dedicated to bringing new possibilities and new hope to those we serve.At Aveanna, we believe that the ultimate place for caring is right in the comfort of home. We are a new company that has quickly established itself as a pre-eminent, national leader in healthcare as well as homecare. We believe in clinical excellence, innovation, and compassionate care to every patient and family we are privileged to help. But what sets us apart most is our focus on the relationship between the caregiver and the patient. By surrounding our patients with superior resources, and by giving our caregivers better technology and training, we are able to provide superior care that makes a difference in what’s possible in outcomes and daily living.Aveanna’s leadership team has worked for more than 40 years building other great homecare companies on a national level. Now that experience is building the homecare company of the future. Today, Aveanna Healthcare cares for patients and families in 33 states through our rapidly growing network of more than 300 branch offices, offering a variety of care and services to more than 80,000 children and adults.
