Campaign Operations Specialist

Responsibilities

• Marketing Operations & Project Coordination - Drive Marketing Operations projects from kickoff to close (plans, owners, check-ins, follow-ups) so work lands on time without constant chasing. - Keep project trackers, campaign calendars, and status reporting current in Smartsheet, giving leadership a clear view of what is moving and what is at risk. - Administer Smartsheet, Canva, and the digital asset management (DAM) system so teams can find, use, and reuse approved assets. - Build, document, and improve repeatable processes for requests, campaign execution, and asset management as gaps or bottlenecks appear.
• Collateral, Merch & Inventory - Own the master inventory of collateral, swag, and ACAMS merch, and manage the fulfillment warehouse and vendor, so every event has what it needs. - Manage requests from Events and Field Marketing from intake to delivery, including quantities, budget, deadlines, printing, and shipping. - Keep campaign collateral and print-ready files current with Brand, Creative, Events, and Product Marketing. - Create on-brand assets in Canva, mostly for events, and build templates so teams can produce consistent materials quickly; brief the creative team on anything that needs a designer. - Proofread and quality-check materials before launch so nothing goes out with errors in copy, branding, formatting, or links.
• Campaign Execution - Turn campaign plans and briefs into launch-ready deliverables across email, web, digital, and collateral. - Clarify objectives, audiences, deadlines, and dependencies with stakeholders up front, and ask for more context when a brief is incomplete. - Spot conflicts and competing priorities across campaigns early and raise them with the right people. - Coordinate inputs, reviews, and approvals so deliverables stay on track.
• Email Marketing Support - Back up email production in Eloqua, building, testing, and deploying emails from briefs and copy provided by campaign owners. - Support production details including audience selection, segmentation, A/B testing, links, tracking parameters (UTMs), proofreading, scheduling, and QA. - Share email performance with the Marketing Operations team and recommend improvements for future campaigns.

Requirements

• 3+ years in marketing operations, campaign execution, email marketing, or a related role; bachelor's degree in marketing, communications, business, or a related field.
• Hands-on experience building and deploying emails in a marketing automation platform (Eloqua preferred), including testing, audience management, scheduling, and QA; working knowledge of HTML and CSS for email.
• Coordinates projects with multiple owners and deadlines in a tool such as Smartsheet, and has managed vendors, inventory, or fulfillment.
• Catches what others miss: checks copy, links, data, and quantities before anything goes out, while keeping several projects and deadlines moving at once.
• Takes a brief, works out what is needed, and drives it forward; asks questions, clarifies expectations, and raises issues or competing priorities early, escalating when appropriate.
• Has a good eye for layout and visual consistency and builds clean, on-brand designs in Canva. This is not a graphic design role.
• Uses AI tools to work faster, for example to draft, summarize briefs, or check work, and reviews the output carefully for accuracy before using it.

Preferred

• Nice to have: events or conference marketing experience in B2B, financial services, or a membership association; experience with Salesforce, a DAM, or Adobe Creative Suite