Campaign Operations Program Manager

USA (Remote)

$120K/yr – $150K/yrSenior Level7+ years expFull time

Posted 9 hrs ago

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Job Summary

Own end-to-end campaign operations and drive the end-to-end process, from intake and planning to execution and optimization, partnering with Brand, Content, Product Marketing, and Sales to translate objectives into integrated campaigns.

  • Lead and optimize campaign operations across Pardot and related tools
  • Collaborate cross-functionally to define and measure success metrics

Job Description

Responsibilities

  • Partner with Brand & Content, Product Marketing, and Sales teams to translate business objectives into integrated campaign strategies.
  • Oversee campaign intake, prioritization, and planning, including audience segmentation, nurture strategy, and execution across Pardot and other marketing automation platforms.
  • Ensure flawless campaign delivery, including campaign design and setup, Pardot form build, email journey orchestration, lead routing, QA, and post-launch monitoring.
  • Develop and maintain standardized campaign frameworks, processes, and playbooks to improve operational efficiency, scalability, and campaign effectiveness.
  • Oversee the campaign operations function and provide day-to-day guidance and support to the Senior Campaign Operations Specialist.
  • Prioritize campaign requests and allocate workload to ensure timely delivery.
  • Act as a player-coach—providing strategic direction while staying hands-on to support the function, foster shared ownership, and lead by example.
  • Establish and reinforce best practices, operational rigor, and accountability across campaign operations.
  • Foster a culture of accountability, continuous learning , knowledge sharing, and operational excellence.
  • Own end-to-end campaign operations processes, identifying opportunities to streamline workflows, improve efficiency, and eliminate bottlenecks.

Requirements

  • 7+ years of experience in B2B marketing operations, campaign management, or demand generation.
  • Salesforce Account Engagement (Pardot) certification required, with hands-on experience using Salesforce CRM and related marketing technology tools.
  • Proven experience leading campaign operations functions, including campaign intake, prioritization, workflow management, and execution in a high-volume environment.
  • Strong understanding of lead management processes, including lead scoring, segmentation, routing, lifecycle management, and attribution.
  • Experience developing and executing structured A/B testing programs to drive continuous experimentation, optimization, and insight generation across campaigns.
  • Strong attention to detail and commitment to operational excellence.
  • Demonstrated ability to manage multiple projects, stakeholders, and competing priorities in a fast-paced environment.
  • Experience with BI and analytics platforms, including the ability to translate data and insights into actionable recommendations and campaign optimizations.
  • Excellent analytical, problem-solving, and communication skills, with the ability to influence cross-functional stakeholders.
  • This role is open to candidates based in the United States, United Kingdom, or Lithuania, with core collaboration across global marketing and regional teams.

Preferred

  • Experience working with global teams and supporting multi-region marketing programs preferred.
  • Familiarity with Wrike, Feedotter, ZoomInfo, foreign exchange (FX), payments, or financial services is a plus.

Benefits

  • Competitive salary
  • Opportunity to earn a bonus (dependent on performance)
  • Great career growth and development opportunities in a global organization
  • Corporate benefits
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Convera

2.8 Glassdoor

Convera is a global leader in commercial payments. With an unrivaled regulatory footprint and a financial network spanning more than 140 currencies and 200 countries and territories, we’re reimagining the future of business payments to better serve our customers. Our tech-led payment solutions are built on deep expertise in foreign exchange, risk management, and compliance - helping businesses grow with confidence. From small businesses to CFOs and treasurers, we make business payments simple, smart, and secure.

Founded in 2021
Seattle, Washington, USA
1.8K employees
0% recommend to a friend

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