Responsibilities

• Campaign Setup & Execution
• Build, configure, launch, and manage customer campaigns in Instantly and SmartReach.
• Manage multiple customer campaigns, sending accounts, inboxes, and sequences simultaneously.
• Upload, map, validate, and QA prospect lists before campaigns go live.
• Configure sending schedules, daily limits, inbox rotation, reply routing, sequences, and campaign settings.
• Manage campaigns targeting both existing customer relationships for reactivation and newly sourced prospects.
• Perform thorough pre-launch QA to ensure the correct audience, messaging, sending accounts, exclusions, and settings are in place.
• Maintain campaign calendars and keep launches moving against committed timelines.
• Email Infrastructure & Deliverability
• Manage lookalike sending accounts and domains used to protect customers' primary email domains.

Requirements

• Hands-on experience managing outbound email campaigns.
• Direct experience with Instantly and SmartReach required.
• Strong understanding of email deliverability, domain reputation, inbox warm-up, sending limits, bounce management, and sender health.
• Experience managing multiple sending accounts and inboxes.
• Experience importing and managing large prospect/contact lists.
• Strong Excel/CSV skills, including filtering, validation, deduplication, and field mapping.
• Ability to troubleshoot campaign-platform and email-account configuration issues independently.
• Exceptional attention to detail and strong QA habits.
• Ability to manage multiple customers, campaigns, and deadlines simultaneously.
• Strong written communication skills and good judgment around outbound messaging.

Preferred

• Experience in financial services, commercial lending, commercial real estate, mortgage, banking, or B2B fintech.
• Experience with Salesforce, HubSpot, or Microsoft Dynamics 365.
• Experience with CRM-integrated outreach.
• Experience with AI-generated or highly personalized outbound messaging.
• Experience working in a managed-service environment.
• Understanding of contact enrichment, segmentation, suppression lists, and CRM data hygiene.

Benefits

• A fast-paced, collaborative startup culture with high visibility.
• Autonomy, flexibility, and a flat corporate structure that gives you the opportunity for your direct input to be realized and put into action.
• Opportunity to make a meaningful impact in building a company and culture.
• Equity in a financial technology startup.
• Generous health, dental, and vision coverage for employees and family members + 401K.
• Eleven paid holidays and unlimited discretionary vacation days.
• Competitive compensation and bonus potential.
• Hourly rate is $40 - $48.
• The range displayed on each job posting reflects the minimum and maximum target for new hire salaries. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.