Business Solutions Manager, Senior Associate - Search, Paid Social & Search Engine Optimization

Responsibilities

• Support channel leadership in translating business goals into roadmaps, OKRs, and integrated workplans across Search, Paid Social, and SEO.
• Develop leadership-ready narratives for executive forums (business updates, performance narratives, operating reviews, strategy readouts) that connect investment to outcomes and highlight decisions needed.
• Help define and propagate consistent tone of voice, messaging, and strategic perspectives across Media— aligning updates, materials, and narratives to a shared story.
• Support the strategic approach to CEO-driven asks and deliverables—structuring workstreams, coordinating inputs, and ensuring responsiveness, accuracy, and consistency in storytelling.
• Coordinate across global media stakeholders to ensure alignment on priorities, standards, and shared learnings across markets/teams.
• Partner with Performance Marketing, Product, Finance, Analytics/Measurement, Legal/Controls, and agency/vendor partners where applicable to remove blockers and maintain momentum.
• Support cadence management (interlocks, readouts, action logs, decision tracking), ensuring clarity on owners, timelines, dependencies, and risks.
• Build and maintain templates for briefs, learning agendas, test plans, and reporting formats to reduce duplicative eAort and increase consistency.
• Support adoption of automation and AI enabled workflows, new measurement approaches, and evolving media capabilities through documentation and rollout support.

Requirements

• 3+ years of experience in marketing operations, business management, project/program management, or agency operations (performance marketing).
• Strong strategic thinking and operating discipline; able to bring structure to ambiguous asks.
• Strength in executive storytelling – synthesizing complex inputs into crisp, decision oriented narratives.
• Demonstrated prioritization and sound judgment, with consistently strong executive professionalism and presence when engaging senior stakeholders.
• Highly collaborative with strong stakeholder management skills across a matrixed organization.
• Advanced Excel skills (tracking, reporting, forecasting support, and data-backed narratives).

Benefits

• Chase offers a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.