Business Operations Associate – Marketing Growth & Innovation

New York City, NY (On-site)

$100K/yr – $150K/yrMid Level2+ years expFull time

Posted 2 months ago

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Job Summary

Own the operational health of a portfolio by driving efficiency, streamlining processes, and integrating automation to improve reporting and governance across product teams.

  • Portfolio Operations: Align initiatives with business needs and ensure measurable delivery through governance and reporting.
  • Agile & Governance: Establish agile processes and tools to empower product teams and optimize productivity.
  • Cross-Product Collaboration: Facilitate stakeholder alignment and change initiatives across products to meet business objectives.

Job Description

Responsibilities

  • Continuously assess and enhance the health of our portfolio’s operations – where we can be driving better efficiencies and synergies, leverage automation/AI, streamline processes and enhance reporting
  • Engage with stakeholders across the organization to gather feedback and align operational initiatives with business needs
  • Collaborate across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives
  • Champion Agile best practices throughout the Product Development Lifecycle, establishing and maintaining governance, processes, and tools that empower product teams to deliver measurable results and optimized productivity

Requirements

  • 2-3 years of professional experience in product operations, transformation, strategy consulting, or similar roles
  • Strong verbal and written communication skills; able to clearly and persuasively convey complex ideas.
  • Demonstrated advanced storytelling abilities through compelling PowerPoint presentations and proficiency in Excel.
  • Self-starter with an entrepreneurial mindset and a bias to action
  • Strong relationship builder comfortable collaborating with and influencing leadership
  • Proven project management skills, with the ability to manage multiple priorities and meet deadlines
  • Intellectual curiosity and ability to quickly develop subject matter expertise in new areas

Preferred

  • Demonstrated prior experience working in a highly matrixed, complex organization

Benefits

  • We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
  • Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
  • We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

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