Business Growth Account Manager

Riverside, CA (On-site)

$40K/yr – $66K/yrMid LevelFull time

Posted 1 day ago

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Job Summary

The role owns end-to-end lead generation and referral coordination for CaptionCall by Sorenson, and represents the product at events while ensuring compliance, confidentiality, and goal attainment across travel-heavy field work.

Lead generation and patient referral coordination with Hearing Care Professionals
Event representation and compliance with company policies
Travel 50-75% and achieve department goals

Job Description

Responsibilities

Generate leads that are installed by demonstrating the CaptionCall by Sorenson service directly to eligible users, Hearing Healthcare Providers or Senior Community Administrators and Veteran Hospitals when directed by their Outreach Manager.
When assigned, work with Hearing Care Professionals on the patient referral process
Represent CaptionCall at various events as assigned
Adhere to strict compliance policies set by the company
Utilize company CRM to log daily activities
The Business Growth Account Manager has access to highly confidential, sensitive information relating to the employees of Sorenson. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence.
Other duties as assigned

Requirements

Travel Requirements: 50-75%
Education: Minimum High School Diploma or GED
Outside Sales or similar experience
Must be able to drive and travel via air as needed
Must be able to comfortably and clearly present to large and small groups
Must be able to adapt to various sales situations and environments
Must be reliable, organized and punctual
Must be able to work independently
Ability to provide excellent customer service
Ability to meet or exceed Business Growth Account Manager expectations and maintain established goals set forth by department management

Preferred

Familiarity with assistive devices for those with hearing loss is a plus

CaptionCall by Sorenson

CaptionCall provides captioned telephones to those who have hearing loss and have difficulty hearing on the telephone. Similar to captioned television, CaptionCall uses advanced technology and a communications assistant to quickly provide written captions of what callers say on a large, easy-to-read screen.CaptionCall is only made available to individuals who have a medically recognized hearing disability necessitating their use of the service. The CaptionCall service is supported through the federal government’s Interstate Telecommunications Relay Service fund. This fund is established to fulfill the mandate of the Americans with Disabilities Act (ADA) to provide functionally-equivalent communications to people with hearing loss. The CaptionCall service uses communication assistants who convert the calling party’s spoken words into captioned text.

Founded in 2010

Salt Lake City, Utah, USA

1.4K employees (191 in marketing)

www.captioncall.com