Responsibilities

• Source and identify new business relationships to serve as recurring referral leads. Identify business requirements and determine how to integrate their services with Goodwill's Mission. Maintain on-going communication with employer partners to address any issues and help identify qualified candidates for available positions. Collaborate with partners to enhance established Goodwill programs and services. Follow up on pre-existing employer partnerships to ensure quality and partner satisfaction. Responsible for documenting new, expanded, and existing partnerships.
• Understand and articulate the company’s value proposition and benefits of partnering with Goodwill Southeast Georgia. Demonstrate a deep understanding of Goodwill’s participant interests, skills, and barriers to target employer outreach based on this understanding. Embrace the core values of the organization in the spirit in which the organization operates at work and in the community.
• Develop and nurture relationships with local community agencies to identify resources that assist clients in overcoming barriers such as housing, food insecurity, and medical needs.
• Attend relevant events and activities to represent Goodwill, participate as an informed partner to promote Goodwill programs and build strong relationships with key employers & stakeholders.
• Use labor market and feedback data to adjust services to increase effectiveness and efficiency.
• Ensure accurate skills assessments on clients to help determine career interest for optimum placements that meet the needs of both participants and employers.
• Assist with identifying critical knowledge and/or skill gaps during career coaching sessions and help clients with obtaining the necessary training to overcome the skills gap.
• Collaborate with Mission Service leadership to address barriers identified during career coaching session that may hinder a client from achieving their career goals.
• Recommend additional educational/training to clients that will enhance their career goals.
• Provide job readiness training opportunities to clients to include interviewing techniques that will help strengthen employment outcomes.

Requirements

• Bachelor's degree in Human Services preferred and a minimum of three years’ experience in a similar role. Relevant Goodwill experience will be evaluated and may supplement for prior workforce development experience.
• Must possess a valid driver's license, own insurance, and independent transportation.
• Excellent verbal and written communication skills, interpersonal and presentation skills.
• Ability to draft and present on business engagment programs, Goodwill’s Mission, and programmatic data across a variety of stakeholders and audiences.
• Proficient in Microsoft Word, Excel and Outlook
• Excellent time & project management skills.
• Provide timely updates to supervisor on development and progress.
• Function independently in a multi-task environment, as well as part of a team. Ability to work in teams and across departments while managing both solo and team priorities.
• Ability to maintain confidentiality.
• Be flexible and a willingness to adjust to changing assignments.