Responsibilities

• Define how Loop talks about its digital asset work: the narrative, the vocabulary, the boundaries
• Produce and oversee educational content — explainers, articles, long-form pieces, video
• Translate technical work from our digital asset team into language a general audience can follow
• Maintain a consistent voice across every channel
• Build and run Loop's community presence across the platforms our audience uses
• Set and enforce community standards, including moderation policy and escalation paths
• Manage or build out a moderation function as the community grows
• Run recurring formats such as open sessions, office hours, and community calls
• Carry community feedback back to internal leadership accurately, including when it is unwelcome
• Own audience growth targets and the strategy to reach them

Requirements

• Four or more years in marketing or community leadership, with at least two in digital assets, fintech, or another regulated or high-scrutiny environment
• Demonstrated experience growing a community you can describe honestly, including what did not work
• Strong writing — this role is writing-heavy and we will assess it directly
• Working literacy in digital assets: enough to write accurately about how the technology functions
• Composure. Communities test people during difficult periods

Preferred

• Background in a regulated industry where communications went through legal review
• Experience building a moderation team or community governance structure from nothing
• Track record in developer-facing, fintech, or gaming communities, all of which transfer well
• Brand or consumer marketing background before moving into this space

Benefits

• Comprehensive health insurance: medical, dental, and vision, employer-funded
• 401(k) with company matching
• Fully remote within the United States, with no relocation or office requirement
• Annual budget for training, conferences, and industry events
• Paid time off