Responsibilities

• Own the overall strategy and operating model for the HealthLeaders Exchange platform.
• Create a seamless experience between live Exchanges and The Exchange Network.
• Shape Exchange formats, executive themes, programming, and member experiences.
• Develop a year-round engagement strategy for TEN.
• Establish consistent planning and execution processes across the portfolio.
• Identify opportunities to improve and expand the Exchange community.
• Build and retain a highly engaged community of healthcare C-suite and senior executives.
• Partner with recruitment, audience, editorial, and marketing teams to grow qualified membership.
• Define priority executives, organizations, and market segments.
• Monitor recruitment performance and identify gaps.

Requirements

• 5+ years of experience in executive communities, events, B2B media, product management, audience development, or a related field.
• Experience managing communities that combine in-person and digital engagement.
• Strong project and program management skills.
• Experience working with senior executives.
• Ability to lead across multiple teams without direct authority.
• Strong understanding of member engagement, retention, and community building.
• Comfort using data and KPIs to drive decisions.
• Excellent communication and organizational skills.
• Ability to balance strategic thinking with hands-on execution.

Preferred

• Healthcare industry, media, events, or information services.
• Executive or membership communities.
• C-suite audience development.
• Online professional communities.
• Advisory boards or executive councils.
• Sponsored programs and sales organizations.
• NPS, engagement, retention, and community analytics.

Benefits

• Competitive salary plus performance-based incentives
• Premium medical, dental, vision, and other health plans — you choose what fits your needs
• Fully vested 401(k) match to help you prepare for your future
• Generous paid time off, including vacation, sick time, floating holidays, bereavement, and 12 office holidays
• Flexible working hours
• Supportive work/life balance and paid parental leave
• Remote work environment
• Collaborative, dedicated, and fast-moving team culture
• Opportunity to build relationships with senior executives across the healthcare industry
• Career development within a growing B2B media, events, data, and marketing organization