Brand Lead, TikTok Shop Ops

Responsibilities

• Own enterprise-level brand partnerships as the main point of contact
• Set communication cadence, lead weekly/biweekly syncs
• Manage stakeholder expectations with clear, proactive, and confident communication
• Develop and execute multi-quarter TikTok Shop growth strategies spanning assortment, promotions, affiliates, livestreams, and paid media alignment
• Lead GTM planning for launches, tentpole moments, and major campaigns
• Continuously identify new growth opportunities and expansion levers
• Monitor and optimize key KPIs across sales, traffic, and conversion
• Use data to inform decisions and refine strategy in real time
• Analyze sales performance, traffic, and conversion metrics to identify trends and growth drivers
• Deliver weekly and monthly reporting with clear insights, strategic recommendations, and action plans

Requirements

• Experience: 3+ years of experience in e-commerce, social commerce, or brand management, with hands-on exposure to platforms such as TikTok Shop, Amazon, Shopify/DTC, Walmart Marketplace, or similar. Direct TikTok Shop experience is a strong plus.
• Background: Platform, brand or agency background preferred, with experience managing complex, multi-stakeholder client relationships.
• Client Communication: Exceptional written, verbal, and presentation skills, with a proven track record of delivering C-suite–ready decks, insights, and recommendations.
• Affiliate & Creator Experience: Experience with affiliate marketing, creator partnerships, and influencer ecosystems is a strong advantage.
• Leadership & Program Management: Strong program and team leadership capabilities, able to own end-to-end initiatives across multiple brands, workstreams, and timelines.
• Analytical Rigor: Highly data-driven, with experience in forecasting, KPI diagnosis, performance analysis, and translating insights into clear action plans.
• Organization & Execution: Excellent organizational and project management skills, with the ability to manage multiple brands and priorities in a fast-paced environment.
• Ownership & Mindset: Operates with urgency, accountability, and a solutions-oriented mindset; comfortable navigating ambiguity and driving results.
• Adaptability: Thrives in fast-moving environments, solves problems creatively, and adapts quickly to platform, market, and business changes.

Benefits

• Career Growth: Join a rapidly growing business with significant opportunities for career advancement and professional development.
• Competitive Compensation: Earn a competitive $90,000–$110,000 base salary (depending on experience and skill set), plus eligibility for a performance-based annual bonus .
• Time Off & Flexibility: Take advantage of Flexible PTO , paid holidays, and paid sick leave to support a healthy work-life balance.
• Retirement Benefits: Plan for the future with a 401(k) retirement savings program.
• Comprehensive Healthcare: Access competitive medical, dental, and vision insurance for you and your family.
• Hybrid Work Schedule: Enjoy a collaborative 4-day in-office schedule (West Hollywood, CA) with 1 remote workday each week .
• Team Perks: Stay fueled with weekly catered team lunches plus a meal stipend provided twice per week .