Brand Lead TikTok Shop Ops

New York City, NY (On-site)

$65K/yr – $85K/yrSenior LevelFull time

Posted 7 weeks ago

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Job Summary

Own and scale a brand partnerships portfolio on TikTok Shop, driving multi-quarter growth, GTM launches, and cross-functional execution using data to steer strategy in real time.

  • Lead partnerships, GTM planning, and cross-functional alignment with TikTok Shop creators, live ops, finance, and leadership.
  • Own growth levers across platforms, KPI tracking for GMV, traffic, and conversion, and executive-ready insights.
  • Apply platform trends and experiments to inform strategy and capture new opportunities.

Job Description

Responsibilities

  • Own a portfolio of brand partnerships as the primary point of contact
  • Set communication cadence and lead weekly or biweekly syncs
  • Manage stakeholder expectations with clear, proactive, and confident communication
  • Develop and execute multi-quarter TikTok Shop growth strategies spanning assortment, promotions, affiliate programs, livestreams, and paid media
  • Lead GTM planning for product launches, tentpole moments, and major campaigns
  • Continuously identify new growth opportunities and expansion levers across platforms
  • Monitor and optimize key KPIs across GMV, traffic, and conversion
  • Use data to inform decisions and refine strategy in real time
  • Deliver weekly and monthly reporting with clear insights, strategic recommendations, and action plans
  • Present executive-ready updates that translate data into decisions

Requirements

  • 3 or more years of experience in social commerce, e-commerce, or brand management with hands-on platform experience (TikTok Shop experience is a strong plus)
  • Agency, platform, or brand background with experience managing complex, multi-stakeholder client relationships
  • Exceptional written, verbal, and presentation skills with a proven ability to communicate at the executive level
  • Experience with affiliate marketing, creator partnerships, and TAP (TikTok Affiliate Program) campaigns is a strong advantage
  • Highly data-driven, with experience in forecasting, KPI diagnosis, and performance analysis
  • Strong program and team leadership capabilities with the ability to manage multiple brands and workstreams simultaneously
  • Excellent organizational and project management skills in a fast-paced environment
  • Operates with urgency, accountability, and a solutions-oriented mindset
  • Thrives in ambiguity and adapts quickly to platform, market, and business changes

Preferred

  • TikTok Shop experience is a strong plus
  • Experience with TAP (TikTok Affiliate Program) campaigns is a strong advantage
Puff Media logo

Puff Media

Puff Media is a digital marketing agency that bridges the gap between creators and brands through a creator-first approach, highlighting the power of social commerce, and understanding your brands needs from start to finish.

Founded in 2019
Brooklyn, New York, USA
32 employees (21 in marketing)

Traffic Signals

Monthly Visitors
1K
Traffic Source Mix
Search
36.6%
Direct
44.8%
Referral
4.9%
Social
12.5%
Paid
1.1%

Headcount Trend

Current headcount: ~31

Marketing Team

Marketing Team Size
17 (53% of company)
Median Career Experience
5.5 years
Median Tenure
2 years
Marketing Roles Posted (Last 30 Days)
2