Responsibilities

• Execute the social media strategy and content plans established by the Director of Digital & Social Marketing.
• Create and publish engaging content across Instagram, TikTok, YouTube Shorts, Facebook, and emerging platforms.
• Capture, edit, and produce short-form video content optimized for each channel.
• Design social graphics, story assets, and promotional content that align with brand standards.
• Write compelling captions, hooks, and social copy that reflect the Angry Chickz voice.
• Execute content calendars supporting campaigns, promotions, store openings, partnerships, and key brand initiatives.
• Turn everyday restaurant moments into engaging social content.
• Stay current on social media trends, platform updates, and emerging content formats.
• Bring fresh content ideas and creative concepts to weekly planning discussions.
• Identify relevant trends that align with the Angry Chickz brand and content strategy.
• Monitor competitive and industry content to inspire new creative opportunities.
• Help ensure content remains relevant, engaging, and culturally connected.
• Manage day-to-day community engagement across all social platforms.
• Respond to comments, messages, mentions, and customer interactions in a timely manner.
• Escalate customer service concerns and reputation management issues when appropriate.
• Foster meaningful engagement that strengthens community and brand loyalty.
• Partner closely with the Director of Digital & Social Marketing to execute social campaigns and content initiatives.
• Support new restaurant openings, product launches, promotions, and community events through social media content.
• Assist with content production for creator partnerships, marketing campaigns, and brand collaborations.
• Coordinate content requests with internal teams, franchise partners, and vendors as needed.

Requirements

• 4+ years of social media management & content creation experience
• Deeply plugged into internet culture
• Always ahead of trends, not chasing them
• Proficient in Adobe Creative Suite and/or Canva
• Skilled in short-form video creation and editing
• Organized, proactive, and highly creative
• Thrive in fast-paced environments
• Understand brand voice and audience engagement
• Passionate about food, culture, and social media
• Probably spend too much time on TikTok... and it pays off.