Brand Ambassadors

San Jose, CA (On-site)

$1K/wk – $2K/wkEntry LevelFull time

Posted 2 months ago

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Job Summary

Own the on-site event experience by coordinating client relationships, smooth event execution, and live customer engagement across major retail environments.

  • Event Operations: Lead day-of coordination, vendor liaison, and in-store demo execution to ensure peak impact and brand alignment.
  • Customer Engagement: Educate shoppers, answer questions, and demonstrate product value to drive immediate interest and learning.
  • Feedback Loop: Capture insights and sales data from events to inform client strategy and optimize future activations.

Job Description

Responsibilities

  • Serve as the primary point of contact for our clients' in-store events, ensuring smooth execution and successful outcomes.
  • Engage with customers in a friendly and professional manner, effectively promoting and educating them about our clients' products.
  • Demonstrate a deep understanding of our clients' brand values, product features, and benefits to effectively communicate with customers.
  • Create a positive and memorable experience for customers by providing product demonstrations, and samples, and answering any questions or concerns.
  • Build and maintain strong relationships with store management and staff to ensure ongoing collaboration and support for in-store events.
  • Collect and report customer feedback, insights, and sales data to evaluate the success of in-store events and make recommendations for improvement.
  • Stay up-to-date with industry trends, competitor activities, and market insights to provide valuable feedback to our clients.

Requirements

  • High school diploma or equivalent; Bachelor's degree in Marketing, Business, or related field is a plus.
  • Ability to travel up to 40 miles to run events
  • Ability to stand for extended periods of time and lift up to 50 lbs (with or without accommodations)
  • Proven experience in event planning, customer service, or sales roles.
  • Excellent interpersonal and communication skills, with the ability to engage and connect with diverse audiences.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Ability to work independently and as part of a team, demonstrating a high level of initiative and problem-solving skills.
  • Flexibility to work evenings, weekends, and holidays as required by in-store events.

    Benefits

    • Full benefits package including health, dental, and vision insurance.
    • Paid training ensures you're set up for success
    • Opportunities for advancement and relocation for high-performing reps.
    Summit Retail Solutions Inc. logo

    Summit Retail Solutions Inc.

    3.9 Glassdoor

    Summit Retail Solutions Inc. provides expert face-to-face retail marketing services inside big box retail locations throughout the U.S., U.K., Canada, Mexico, and Asia. Our promotions rapidly increase brand recognition, customer acquisitions, and sales revenues. We have perfected our innovative services, and today have a brand portfolio that includes Fortune 500 enterprises as well as independent businesses. Our superior customer outreach solutions give buyers professional experiences that spur them to act. Summit Retail Solutions exceeds expectations with a commitment to results. Apply Now! https://bit.ly/2Q7MJoz

    Founded in 2011
    New Bedford, Massachusetts, USA
    137 employees (14 in marketing)
    82% recommend to a friend
    87% CEO approval

    Traffic Signals

    Monthly Visitors
    4.9K
    Traffic Source Mix
    Search
    34%
    Direct
    47.5%
    Referral
    5.2%
    Social
    12.1%
    Paid
    1.2%

    Headcount Trend

    Current headcount: ~137

    Marketing Team

    Marketing Team Size
    14 (10% of company)
    Median Career Experience
    10 years
    Median Tenure
    8.6 years
    Marketing Roles Posted (Last 30 Days)
    1