Bilingual Leasing Specialist - Ebbtide Villas & Flats

Kissimmee, FL

$19/hr – $20/hrMid Level1+ years exp

Posted 6 weeks ago

Job Summary

Own leasing operations for a new lease-up, from lead intake to move-in, with a focus on occupancy, retention, and service-first interactions.

  • Leads to leases: manage the prospect funnel, tours, and closing with a data-driven occupancy goal in mind.
  • Renewals and retention: initiate renewal efforts 120+ days out to stabilize occupancy and value.
  • Resident experience: drive responsive service and proactive communication to support conversions and satisfaction.

Job Description

Responsibilities

  • Execute marketing, leasing, and renewal strategies to achieve occupancy goals for a new lease-up community.
  • Assist with community marketing efforts to build awareness and drive traffic of prospective residents.
  • Respond to phone, email, and internet leads, using proven sales techniques to schedule tours and increase conversions.
  • Conduct tours, assess prospects' needs, and tailor the leasing approach to close more leases.
  • Stay informed on local market trends, rent levels, amenities, and competitors to remain a knowledgeable resource.
  • Demonstrate The Garrett Companies' customer-first philosophy in every interaction with residents and prospects.
  • Manage all leasing paperwork and data entry through Entrata; maintain complete and compliant resident files.
  • Guide new residents through the full leasing and move-in process, including lease execution, rent/deposit collection, and orientation.
  • Proactively initiate renewal efforts 120+ days prior to lease expiration, reinforcing the value of staying in the community.
  • Promote positive resident relations through responsiveness, professionalism, and a commitment to service.

Requirements

  • Extensive customer service and a minimum of 1 year leasing experience with new construction and lease-ups.
  • Must be consistently detail oriented.
  • Ability to recognize personal shortcomings.
  • Excellent written and verbal communication.
  • Working knowledge or ability to quickly learn property software (Entrata) and Microsoft Office; NALP preferred.
  • Arrive to work on time.
  • Must pass background check and drug screening.
  • Able to work in unison with a team.
  • Takes full responsibility for actions and works collaboratively to find solutions.
  • Coachable.

Preferred

  • Bilingual (English/Spanish) preferred
  • NALP preferred
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The Garrett Companies

The Garrett Companies is a full-service multifamily development, construction, and management firm based in Indiana, Colorado, & Tennessee. Our company leadership specializes in the multifamily industry and boasts a diverse array of project successes in multiple markets including new construction, infill, and mixed-use developments. The Garrett Companies has been involved in the development of 50+ projects totaling over 17,000 apartment homes in 17 states. Our mission is simple: To develop, build and manage multifamily assets nationwide using an approach that builds value, eliminates risk and provides superior risk adjusted returns. Our vision is bold: Through the relentless pursuit of excellence become the most successful multifamily development company in the country, and to use that success to better our team, communities in which we work, and the lives of those that choose to call our campuses home. We have been recognized as a "Best Place to Work” because of our people. Our approach to hiring is to find people with talent that also have a desire to make things. As simple as that sounds...in this industry there always seems to be too many managers, and not enough creators. We look for creators! Our creators come from varied backgrounds and have been instrumental in breaking old work habits for the better – and also identifying opportunities to create new methods that make our projects better (in terms of profitability, design, and livability).Our team works hard and plays hard. We respect that a person is more than their job. We encourage time off to recharge, making time for family events and putting the little ones on the bus before coming to work. While we are focused and productive, we also try and take a moment to celebrate the little and big victories.We are committed to controlling our future by executing projects in a way that keeps our investors and lending partners happy – but also in a way that keeps our team engaged and our culture protected.

Founded in 2014
Greenwood, Indiana, USA
275 employees (26 in marketing)

Salaries

Posted range

$19/hr – $20/hr

Taken straight from the job posting.

See all The Garrett Companies salaries
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Bilingual Leasing Specialist - Ebbtide Villas & Flats

The Garrett Companies · Kissimmee, FL