Responsibilities

• Partner with internal teams to deploy, optimize, and govern the marketing operations tech stack including CRM, email, paid media, analytics, and related platforms; ensure systems, integrations, and enablement support business requirements and scalable execution.
• Manage operational agency relationships with scopes of work, SLAs, and performance; identify optimization opportunities to improve quality, speed, and cost efficiency.
• Own performance and spend reporting for marketing operations, including dashboards, KPIs, and attribution with market-level detail; establish data quality standards and governance to connect marketing activities to leads, traffic, and conversions, and communicate insights to stakeholders.
• Conduct RFPs and vendor selection; manage system integration and development workstreams; oversee budgets, contracts, and execution calendars to ensure on-time delivery, quality control, and cost efficiency.

Requirements

• Bachelor’s degree (or higher) -OR- 4+ years professional work experience.
• 3+ years marketing operations experience.
• 2+ years of advertising and integrated marketing experience.
• Ability to travel 20% based on market needs.

Preferred

• Experience in marketing planning, development, and execution.
• Background local marketing, including brand activation and customer engagement activities.
• Telecommunications or related service industry experience.
• Proven ability to negotiate local partnerships, co‑marketing opportunities, and agent marketing.
• Experience managing financial budgets.
• Strong project management skills.
• Strong communication and interpersonal skills for collaborating with partners and internal teams.
• Strong analytical skills with proficiency in MS Office, CRM systems, scheduling tools, analytics platforms, and campaign tracking tools.

Benefits

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Life Insurance
• 401(k) Plan
• Generous Vacation & Paid Sick Leave
• Seven Paid National Holidays & One Floating Holiday
• Paid Parental Leave (6 weeks after 12 months of employment)
• Adoption & Surrogacy Assistance
• Employee Assistance & Wellness Programs