Associate, Global Swag & Event Operations - Marketing

Responsibilities

• Global Swag Program Management: Manage the firm’s global branded merchandise and gifting program from strategy through fulfillment, including resources and budgets. Research and implement new vendors and ongoing systems related to managing global effort. Develop and maintain a coordinated approach to swag supporting events, offices, employee programs, gifting, milestones, and other firm initiatives. Manage requests from intake and approvals through sourcing, production, shipping, storage, distribution, and closeout. Establish and maintain standards for core merchandise, packaging, ordering, approvals, lead times, and regional consistency. Identify new branded merchandise and gifting opportunities aligned with the firm’s brand and business needs. Partner with office managers, Events, Marketing, and other stakeholders to anticipate demand and ensure timely execution.
• Vendor, Logistics & Inventory Management: Research and implement all related vendors. Manage global and local merchandise, production, shipping, storage, and fulfillment vendors. Support sourcing and negotiations and oversee pricing, samples, production schedules, quality control, shipping, customs, and delivery. Manage inventory, replenishment, allocation, distribution, and rationalization across locations. Monitor vendor performance and resolve production, quality, shipping, and fulfillment issues. Coordinate junior, temporary, or external resources providing fulfillment and operational support.
• Budget, Reporting & Process Improvement: Track budgets, purchases, invoices, shipping costs, and usage. Reconcile invoices and maintain accurate financial and purchasing records. Develop reporting on inventory, spend, usage, request volume, and fulfillment. Use data to identify opportunities to improve purchasing, inventory management, cost control, and operational efficiency.
• Event Operations: Support the planning and execution of local and regional internal and external events. Independently manage smaller events and defined workstreams for larger programs. Coordinate venues, vendors, registration, attendee communications, promotional materials, and event logistics. Maintain event-registration platforms, intranet/event sites, calendars, and related event information. Track event budgets, review invoices, reconcile expenses, and support financial closeout. Support on-site execution, including registration, materials, vendor coordination, and attendee logistics. Prepare post-event reporting, including attendance, feedback, expenses, lessons learned, and recommendations. Support major conferences and other broader Events team initiatives as assigned.

Requirements

• Minimum four years of relevant experience in events, marketing operations, program management, branded merchandise, logistics, or a related field.
• Demonstrated experience with vendor management, sourcing, production timelines, logistics, and issue resolution.
• Experience managing budgets, purchasing, invoices, and usage reporting.
• Strong organizational, project-management, analytical, and problem-solving skills.
• Ability to manage multiple concurrent priorities, stakeholders, and deadlines across offices.
• Excellent written and verbal communication skills. Strong attention to detail, sound judgment, initiative, and follow-through.
• Proficiency with Microsoft 365, particularly Excel, PowerPoint, Outlook, Teams, and SharePoint.
• Ability to provide on-site event support and travel as required.

Preferred

• Experience within financial services, services, asset management, or another global organization.
• Experience with branded merchandise, corporate gifting, inventory management, global shipping, customs, storage, or fulfillment.
• Familiarity with Adobe Creative Suite, brand standards, and creative-production processes.
• Bachelor’s degree in marketing, business administration, event management, supply-chain management, communications, or a related field preferred.