Responsibilities

• Leading the consumer patient adherence strategy.
• Developing omnichannel patient experiences, including CRM, digital, education, and support resources.
• Partnering with analytics and digital teams to define KPIs, dashboards, and optimization opportunities.
• Orchestrating cross-functional execution across internal and external partners.
• Ensuring compliant, effective, and scalable program delivery.

Requirements

• Master's Degree, MBA or MS.
• 5+ years of U.S. pharma, biotech, healthcare marketing, patient services, patient experience, access, or digital engagement experience.
• Experience building or optimizing marketing, patient support, adherence, CRM, or engagement programs.
• Strong cross-functional leadership and stakeholder management skills.
• Strong communication, project leadership, budget management, and agency/vendor management capabilities.
• Adaptability
• Agile Principles
• Brand Marketing
• Creativity
• Customer Insights

Preferred

• Specialty, rare disease, hub services, specialty pharmacy, or patient adherence experience preferred, but not required.

Benefits

• medical, dental, vision healthcare and other insurance benefits (for employee and family)
• retirement benefits, including 401(k)
• paid holidays, vacation, and compassionate and sick days