Responsibilities

• Lead end-to-end management of creative projects and asset delivery across multiple clients, brands, and channels.
• Oversee intake, prioritization, timelines, approvals, resource planning, and project execution.
• Serve as the primary operational partner to clients, agency teams, creatives, production, and activation stakeholders.
• Drive cross-functional alignment, proactively manage risks, and remove barriers to delivery.
• Establish and optimize workflows, governance processes, and project management best practices.
• Ensure all creative assets meet brand, technical, platform, and regulatory requirements prior to launch.
• Oversee QA, compliance, and approval processes, including Medical, Legal, and Regulatory (MLR) review where applicable.
• Monitor project health, dependencies, and capacity to ensure successful delivery against business objectives.
• Maintain oversight of asset management, documentation, version control, and delivery readiness.
• Mentor junior project management talent and champion a culture of accountability, collaboration, and continuous improvement.

Requirements

• 7+ years of experience in creative project management, creative operations, digital production, marketing operations, or a related field.
• Experience leading complex, cross-functional programs in agency, healthcare, pharmaceutical, marketing, or digital environments.
• Proven ability to manage multiple stakeholders, competing priorities, and high-volume creative workflows.
• Strong understanding of creative development, production processes, asset lifecycle management, and digital marketing execution.
• Experience developing and improving operational processes, workflows, and governance models.
• Exceptional communication, organizational, and stakeholder management skills.
• Strong problem-solving capabilities with a proactive, solutions-oriented mindset.
• Experience with project management and workflow platforms such as Workfront, Jira, Asana, Smartsheet, or Monday.com.

Preferred

• Agency, creative operations, or pharmaceutical marketing experience.
• Familiarity with MLR, regulatory, and compliance-driven review processes.
• Experience supporting omnichannel campaigns and large-scale asset production.
• PMP, Agile, Scrum, or related project management certifications are a plus.
• Prior experience leading, mentoring, or developing project management teams.

Benefits

• medical coverage
• dental
• vision
• disability
• 401K
• parenteral and family care leave
• family forming assistance
• tuition reimbursement
• flexible time off