Responsibilities

• Affordability & Adherence Strategy: Translate patient insights into prioritized program enhancements to optimize patient experience and retention.
• Program Leadership & Governance: Own end-to-end affordability- and adherence-related decisions and lead cross-functional execution and post-launch optimization.
• Data, Measurement, and Performance Management: Define KPIs and dashboards, integrate data sources, and translate insights into actions that improve affordability, adherence, and persistence.
• Enterprise Collaboration & Journey Integration: Collaborate across Marketing, Patient Experience, Market Access, Regulatory, Legal/Compliance, Medical Affairs, Privacy, Data Strategy, and partners to ensure seamless real-world integration and channel coordination.
• Vendor Leadership & Execution: Oversee vendors and contracts, manage SLAs, performance, and budget stewardship for affordability and adherence initiatives.
• Governance, Compliance, and Risk Management: Ensure programs comply with FDA, HIPAA, privacy, and other regulations, embedding guardrails for speed with governance.
• Omnichannel Engagement: Design and execute an integrated omnichannel strategy delivering timely, relevant patient touchpoints across channels.

Requirements

• Bachelor's degree or equivalent; MBA or equivalent preferred
• Direct relevant experience in patient affordability and/or adherence/retention programs
• 5+ years designing, scaling, or optimizing such programs with measurable outcomes
• Knowledge of specialty pharmacy, hub operations, reimbursement pathways, and distribution ecosystem
• Strategic thinking, problem solving, analytical and planning skills
• Cross-functional influence and collaboration; ability to align senior stakeholders
• Data-driven decision-making and executive-ready storytelling with data
• Strong written and verbal communication skills

Preferred

• MBA or equivalent preferred
• Experience with omnichannel marketing and integration of digital and non-digital channels related to affordability and adherence
• Awareness of US commercial and regulatory requirements
• Understanding of Immunology market