Associate Director, Paid Search

Responsibilities

• Serve as the primary agency voice on paid search for assigned client accounts, requiring no QA on external communications
• Lead and present at client-facing meetings including reporting, QBRs, and strategic reviews
• Develop and deliver insights and recommendations that project confidence and deep expertise
• Independently identify and diagnose campaign issues across assigned and non-assigned accounts
• Regularly evaluate strategic approach across the account portfolio and propose updates proactively
• Manage and mentor Supervisors, Strategists, and Analysts on the Paid Search team
• Contribute to departmental best practices and the team learning agenda
• Participate in hiring processes for roles below this level, providing relevant feedback
• Balance client responsibilities with departmental and company-wide initiatives
• Provide QA and constructive feedback on team deliverables across all levels

Requirements

• Bachelor's degree in Marketing, Business, Communications, or a related field required
• 7+ years of paid search experience, with demonstrated leadership and independent client management
• Agency experience strongly preferred
• Track record of owning client relationships and delivering results with minimal oversight
• Active Google, SA360, and Microsoft Ads certifications required
• Strong customer service and client management skills
• Highly organized and detail oriented, with the ability to handle multiple priorities simultaneously
• Excellent communication skills, including verbal and written
• Professional demeanor with the ability to interface with poise and confidence with leadership and clients
• Ability to ensure confidentiality with business matters and employee privacy

Preferred

• bilingual in Spanish and/or Portuguese

Benefits

• medical insurance
• dental insurance
• vision insurance
• a flexible spending account
• voluntary life and accident plans
• a 401(k) retirement plan with matching