Associate Director, Media Business Operations

Dallas, TX (On-site)

$97K/yr – $133K/yrSenior Level8+ years expFull time

Posted 4 months ago

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Job Summary

Drive operations and project management across a Razorfish delivery team, ensuring compliance, accurate data handling, and strong cross-functional collaboration.

  • Own end-to-end process improvements and large-scale cross-functional initiatives.
  • Must-have: 8+ years in operations or project management with agency/advertising experience.
  • Standout: Ability to balance consistency with client changes and lead change management across teams.

Job Description

Responsibilities

  • Process improvements
  • Media validation
  • Standard methodology sharing
  • Quality assurance
  • Reporting & Compliance
  • Supervise one Supervisor
  • Work hand-in-hand with Director on team roles and responsibilities, and prioritizing key projects across the team
  • Manage Supervisor workload
  • Interface and build bridges with Business leadership and support in a constantly changing environment
  • Lead large-scale projects and cross-functional teams, including projects outside of assigned responsibilities

Requirements

  • Bachelor’s Degree or equivalent experience, preferably with a concentration in Finance, Business, Advertising, Marketing, Communications, or related
  • Ideal candidate has media or advertising agency experience and understands the inner workings of the agency model
  • Minimum of 8 years of experience in operations or project management
  • Experienced Microsoft Office skills (MS Word, Excel, PowerPoint); comfort with Excel Pivot tables and formulas is a plus

Preferred

  • Agile and nimble; ‘comfortable in the chaos’ of a large, constantly-changing account with many divisions and separate clients within the organization
  • An individual who equally cares about his/her own career as well as the Sup/Associates
  • A strong communicator – able to write clearly, speak professionally, and translate data analysis into insights that can be acted upon by strategists, planners, and buyers alike.

Benefits

  • Paid Family Care for parents and caregivers for 12 weeks or more
  • Monetary assistance and support for Adoption, Surrogacy and Fertility
  • Monetary assistance and support for pet adoption
  • Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
  • Tuition Assistance
  • Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
  • Matching Gifts programs
  • Flexible working arrangements
  • ‘Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
  • Business Resource Groups that support multiple affinities and alliances
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Razorfish

3.9 Glassdoor

Hi there! We’re Razorfish. We see consumers as more than just metrics. We see them as people – wonderful, complex, interesting people. Grounded in deep digital expertise for over 25 years, we continue to navigate the ever-changing marketing landscape to forge meaningful connections that enrich people’s lives. Our diverse teams of strategists, creative thinkers, experience builders, and technologists are passionate about connecting creativity to business impact. Razorfish is part of Publicis Communications North America.

Founded in 1995
New York, NY, US
1.8K employees (823 in marketing)
73% recommend to a friend
73% CEO approval

Traffic Signals

Monthly Visitors
24.6K
Traffic Source Mix
Search
44.8%
Direct
46.9%
Referral
5.2%
Social
1.7%
Paid
1.2%

Headcount Trend

Current headcount: ~2.2K

Marketing Team

Marketing Team Size
471 (22% of company)
Median Career Experience
13 years
Median Tenure
5.3 years
Marketing Roles Posted (Last 30 Days)
24

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