Associate Director, Media Account Manager

Responsibilities

• Support the media campaign operations and project delivery.
• Help to drive the entire process of media plan implementation from initiation to completion and analysis; ensuring achievements, deliverables, and budgets are met.
• Facilitate communication across internal and external teams across media channels to maintain alignment on timelines, dependencies, and deliverables.
• Support billing, budgeting, and tracking processes to ensure financial accuracy and efficiency.
• Partner with strategy and media teams to interpret campaign performance and translate insights into actionable next steps.
• Identify process improvement opportunities and help implement scalable solutions that enhance operational workflow.
• Maintain strong client relationships by understanding their business needs and proactively addressing issues or opportunities.

Requirements

• 5+ years of relevant work experience in digital media, integrated marketing, project management, and/or account management.
• Strong understanding of media planning, buying, and reporting fundamentals.
• Strong collaboration and organizational skills are critical.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Excel and project management tools (e.g., Smartsheet, Monday.com, or similar).
• Ability to thrive in a fast-paced, dynamic environment and adapt to evolving client and business needs.
• Demonstrated critical thinking ability.
• Proven ability to manage multiple projects at a time while paying strict attention to detail.
• Self-starter who is comfortable with being flexible in an ever-changing environment.

Benefits

• Paid Family Care for parents and caregivers for 12 weeks or more
• Monetary assistance and support for Adoption, Surrogacy and Fertility
• Monetary assistance and support for pet adoption
• Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
• Tuition Assistance
• Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
• Matching Gifts programs
• Flexible working arrangements
• ‘Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
• Business Resource Groups that support multiple affinities and alliances