Associate Director of Marketing & Community Engagement

Hanover, NH

Salary Not AvailableSenior Level2+ years expFull time

Posted 4 weeks ago

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Job Summary

Own ticketed-game marketing and fan engagement with campus and community partners to drive attendance and activation.

  • Campaigns and game presentation: run promotions, posters, digital content, and in-venue programming.
  • Fan engagement and events: manage Kids Zone, courtside options, parties, and school/community partnerships.
  • Operations and partnerships: coordinate with coaches, vendors, and student staff, including nights and weekends and CRM-driven outreach.

Job Description

Responsibilities

  • Develop and implement marketing campaigns to increase attendance for ticketed sports
  • Serve as game presentation manager for select sports
  • Create and distribute promotional materials, including posters, flyers and digital content for social media
  • Identify opportunities for special events, and manage outreach and associated event planning and promotion of such events
  • Create and implement fan engagement initiatives including, but not limited to recreational youth leagues, local businesses, school districts, season ticket holders and other community organizations within the Upper Valley
  • Maintain and build relationships with on-campus partners to raise student attendance
  • Assist in producing and uploading content for game presentation and fan engagement for videoboards
  • Oversees and manages the creation of programming for specific fan engagement initiatives including but not limited to the Kids Zone, courtside seating, birthday parties, etc.
  • Utilize social media and email marketing to engage fans and promote events
  • Hires, trains, and supervises student workforce where applicable
  • Troubleshoots software problems

Requirements

  • 2+ years of experience in ticket sales/operations and marketing.
  • Strong understanding of ticketing/CRM systems and marketing strategies.
  • Excellent communication and interpersonal skills.
  • Proficiency in digital marketing tools and social media platforms.
  • Working knowledge of computers especially the Windows platform.
  • Ability to work under pressure.
  • Proficient with Adobe Photoshop.
  • Thorough knowledge of Microsoft Office.
  • Ability to work nights and weekends.
  • Commitment to diversity and to serving the needs of a diverse population.
  • Proficiency in the use of social and new media.
  • Ability to interact effectively with coaches, administrators, student athletes and vendors.
  • Bachelors or equivalent combination of education and experience

Preferred

  • Bachelor’s degree in marketing, sports management, or related field
  • Master degree.
  • Knowledge of position related NCAA, Ivy League, and Dartmouth College rules and regulations.
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Hanover, New Hampshire, USA
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