Associate Director of Content Operations & Delivery, Neuroscience

Princeton, NJ (On-site)

$163K/yr – $197K/yrSenior Level5+ years expFull time

Posted 5 days ago

Job Summary

Lead the transformation and end-to-end delivery of content operations for a therapeutic area, shaping the operating model, governance, and partner ecosystem to drive scalable, compliant execution.

  • Owns program management, portfolio planning, and performance standards across launches and growth brands.
  • Champions AI-enabled solutions, automation, and cross-functional alignment to accelerate delivery.

Job Description

Responsibilities

  • Lead the evolution of the therapeutic area content operating model, driving transformational initiatives that improve scalability, efficiency, compliance, and business impact.
  • Establish and govern portfolio-wide operating frameworks, decision rights, performance standards, and escalation pathways to ensure consistent execution and accountability.
  • Champion adoption of innovative operation capabilities, including AI-enabled solutions, automation, and content reuse strategies, to accelerate organizational maturity and operational excellence.
  • Provide delivery leadership and end-to-end accountability for the assigned therapeutic area end to end content execution, ensuring delivery excellence, financial stewardship, and achievement of business objectives.
  • Direct enterprise cohesive planning, prioritization, resource allocation, capacity management across launch, priority, and growth brands to optimize execution and team performance and business outcomes.
  • Lead launch readiness and enterprise content delivery, ensuring seamless execution from strategy translation through deployment, optimization, and measurement.
  • Drive performance through proactive risk management, data-driven decision-making, and continuous improvement of quality, speed, and operational effectiveness.
  • Provide strategic oversight of agency, production, and outsourced service partnerships, ensuring alignment with portfolio priorities and enterprise objectives.
  • Establish and lead vendor governance frameworks for assigned TAs, including performance management, service-level accountability, business reviews, and continuous improvement programs.
  • Drive accountability for quality, compliance, innovation, delivery performance, and financial stewardship across the partner ecosystem.

Requirements

  • Bachelor's degree required; advanced degree preferred.
  • Minimum 5 years of leadership experience across omnichannel marketing execution management, content operations, digital strategy, or in commercial excellence functions, including delivery, people leadership and organizational management responsibilities.
  • Demonstrated success leading complex TA portfolios, operating model transformation, governance frameworks, and cross-functional initiatives that drive measurable business outcomes.
  • Proven ability to lead and develop high-performing teams while influencing senior stakeholders across matrix organizations.
  • Deep understanding of pharmaceutical commercialization, omnichannel engagement, product launches, and MLR review processes.
  • Significant experience overseeing agency and vendor partnerships, including governance, performance management, financial stewardship, and operational excellence.
  • Demonstrated ability to drive innovation, AI adoption, continuous improvement, and organizational change in complex environments.
  • Strong executive presence, strategic mindset, and ability to lead through ambiguity while delivering results in a fast-paced, matrixed organization.
  • Working knowledge of the content operating models, content taxonomy, DAM/library systems, and modular/reusable content practices.
  • Experience with Adobe platforms (such as Workfront), Veeva Vault, Veeva CRM and Salesforce

Benefits

  • Subject to the terms and conditions of the applicable plans then in effect, you may be eligible to participate in our comprehensive benefit plans – including wellbeing support, retirement and financial protection benefits, and insurance offerings (medical, dental, vision, life and disability).
  • U.S.-based exempt employees are eligible for Flexible Time Off (FTO), which provides paid time off without a set accrual limit, subject to manager approval, along with 11 paid company holidays each year.
  • Non-exempt employees, RayzeBio employees, and employees located in Puerto Rico receive 160 hours of paid vacation annually for new hires (subject to manager approval), 11 paid company holidays, and 3 optional holidays.
  • Depending on eligibility, employees may also have access to additional time-off benefits, including paid sick leave, up to two paid volunteer days per year, summer hours flexibility, and leaves of absence for medical, personal, parental, caregiver, bereavement, or military needs. Eligible employees also enjoy an annual Global Shutdown between Christmas Day and New Year's Day.
  • U.S.-based job seekers can explore full benefit offerings at https://careers.bms.com/benefits
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Bristol Myers Squibb EU Policy

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Salaries

Posted range

$163K/yr – $197K/yr

Taken straight from the job posting.

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Associate Director of Content Operations & Delivery, Neuroscience

Bristol Myers Squibb EU Policy · Princeton, NJ · On-site