Responsibilities

• Executive level engagement of our key stakeholders in constant dialog around how to improve their marketing results
• Leading strategic client meetings and quarterly business reviews
• Interpret and lead client discussions on results and results trending
• Drive business by ensuring key program goals are met
• Take responsibility for strategy, accurate, and timely program execution
• Establish and maintain account profitability, manage internal financial data and forecast as required
• Understand, lead and/or manage account development and growth opportunities
• Lead and mentor a team for successful career growth

Requirements

• Direct experience or strong ancillary knowledge of database marketing, including key understandings of all aspects of direct response marketing and testing
• 8+ years of client services/account management
• 8+ years direct marketing experience
• Analytically minded, specifically comfortable with data, response metrics and trends
• Excellent written and verbal communication skills
• Ability to analyze problems and produce a viable solution
• Bachelor's degree required. Technology and math backgrounds a plus
• Experience with test planning and use cases
• Ability to lead and coordinate people and activities throughout a full solution lifecycle

Benefits

• Health, Dental, and Vision Plans : Comprehensive coverage to meet your healthcare needs.
• Employee Assistance Program (EAP) : Resources and support for personal and professional challenges.
• 401(k) Retirement Savings Plan : Includes option for Traditional or Roth IRA to help you plan for your future.
• Paid Time Off : Enjoy paid vacation and sick leave to maintain work-life balance.
• Company Holidays : Nine paid company holidays throughout the year.
• Hybrid policy: eligibility after 6 months 1day WFH, after 12 months 2 days WFH