Associate Community Manager - Touchland

New York City, NY (Hybrid)

$93K/yr – $132K/yrEntry Level3+ years expFull time

Posted 2 weeks ago

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Job Summary

Own social content and community experience across multiple brands, coordinating content, influencer programs, and cross‑functional action to drive measurable social impact.

  • Own organic and paid social asset placement and performance
  • Build influencer programs from discovery through contracting and management
  • Monitor communities, respond to questions within 24 hours, and surface product feedback for campaigns

Job Description

Responsibilities

  • Develop, execute and post best-in-class social content on Instagram, Facebook, TikTok, YouTube and Pinterest; assist with content ideation and creation
  • Lead the organic and paid media asset placement and performance
  • Ensure community questions are answered within 24 hours; provide high-touch experience when escalation required
  • Monitor social platforms for UGC, product feedback, relevant trends
  • Define and track KPI metrics monthly
  • Be a key member of the inter-agency team for annual Brand plans and ideation/execution of strategic social initiatives
  • Create, curate, and post social media content
  • Spearhead influencer marketing initiatives to create and implement a comprehensive strategy across brands and social channels
  • Cultivate influencer network from discovery, recruitment and contracting through relationship management
  • Work with cross-functional teams to support all areas of the business through social media initiatives

Requirements

  • Bachelor’s Degree Required
  • 3+ years related experience – demonstrated success on Instagram, Facebook, TikTok, YouTube and Pinterest
  • Exceptional written and verbal communication skills
  • Previous community management and copywriting experience preferred
  • Strong time management and organization skills; able to prioritize and manage multiple projects
  • Experience working with social analytics and planning tools
  • Understand that social media is 24/7 and may require monitoring after hours or on weekends
  • Out of the box mindset combined with appreciation and respect for Church & Dwight legacy

Preferred

  • Experience in Affiliate Marketing is preferred
  • In-house editing of social & video content is a plus
  • Previous community management and copywriting experience preferred

Benefits

  • Medical, dental, vision, basic life insurance
  • Paid vacation and sick time
  • Paid Parental Leave
  • Paid holidays and floating holidays
  • 401(k) retirement plan with company match and profit-sharing
  • Discounted Employee Stock Purchase Plan
Church & Dwight Co., Inc. logo

Church & Dwight Co., Inc.

Church & Dwight is a world leader in household and personal care products. Our brands include ARM & HAMMER®, BatisteTM, OxiCleanTM, TrojanTM, XTRATM, NairTM, First ResponseTM, SpinbrushTM, OrajelTM, VitafusionTM, Li’l CrittersTM, Water Pik®, Zicam®, TheraBreath® and HERO. Founded in 1846, we have operations globally and are listed in the S&P 500. At Church & Dwight, we power people’s every day by providing quality, affordable consumer products. This is a place where ambition meets impact. We take pride in owning our areas of expertise. Our team of high aptitude people innovate and focus on new ways of doing things. While we might not be the largest company in our industry, we believe we can have the biggest impact because: Together We Have the Power to Win.We live by our pillars – they ground us in a shared sense of purpose and guide major decisions about the business and our people. And we believe that we all have something to contribute and something to gain from working together.Bring your determination:We’ll give you the space to own your success and do work you didn’t know was possible.Bring your team spirit:We’ll offer you an open-minded and low-ego environment.Bring your courage:We’ll help you make a tangible impact on the business.

Trenton, New Jersey, USA
5.5K employees (512 in marketing)