Associate Account Director, Healthcare

New York, USA (Hybrid)

$135K/yr – $150K/yrSenior Level7+ years expFull time

Posted 4 months ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Lead healthcare/pharma client delivery across multiple workstreams with cross-functional teams and regulatory discipline.

  • Own day-to-day contact for mid-level and Director-level clients across complex workstreams.
  • Must-have: 7–9 years in healthcare/pharma account or project management.
  • Standout: Lead MLR planning and cross-functional alignment with risk management.

Job Description

Responsibilities

  • Serve as the primary day-to-day contact for mid-level and select Director-level clients across multiple or highly complex workstreams.
  • Provide strong workstream leadership: setting direction, aligning teams, and ensuring delivery meets strategic, creative, and regulatory expectations.
  • Oversee integrated workflows across creative, strategy, medical, digital, and project management partners; ensure clarity of roles, responsibilities, and handoffs.
  • Translate brand strategy, insights, and clinical context into actionable briefs and guidance for internal teams.
  • Review and interpret scientific and competitive materials to ensure workstreams remain evidence-based and strategically grounded.
  • Lead MLR planning and review processes; anticipate risks, guide clean submissions, and ensure efficient team alignment.
  • Manage timelines, resourcing needs, and cross-functional reviews with increased autonomy and accountability.
  • Provide day-to-day coaching and oversight to Account Supervisors, Senior Account Managers, and AEs; may manage direct reports.
  • Lead quality control for assigned workstreams ensuring accuracy, strategic alignment, and consistency across deliverables.
  • Partner with the Account Director or Group Account Director on brand planning, operational alignment, and integrated team workflows.
FWD People logo

FWD People

At FWD we aspire to be the agency for the most forward-thinking people and brands in the world. We do this by consistently delivering meaningful results to the health and non-profit sectors through the power of creativity, technology, and empathy. Our clients choose to work with us because FWD is their most-trusted strategic partner, always exceeding expectations and helping them to better achieve their goals.

Founded in 2019
Brooklyn, New York, USA
50 employees (19 in marketing)