Assistant Manager Customer Marketing

Responsibilities

• Customer & Channel Strategy: Execute customer plans aligned with channel and category priorities; analyze customer, category and marketplace trends to identify opportunities; provide demand planning and IBP inputs, including promotions, launches and key assumptions; and track priorities, timelines and customer commitments.
• Customer Innovation & Commercialization: Lead assigned customer innovation and commercialization projects; manage customer briefs, white papers and product/menu solution recommendations; develop business cases for category marketing approval; and lead cross-functional teams through Stage Gate, commercialization and launch.
• Cross-Functional Project Execution: Partner with R&D/Culinary, Operations and PMO to execute projects that meet customer requirements, develop customer launch plans and coordinate cross-functional inputs and deliverables.
• Customer Partnership & Business Reviews: Develop customer business reviews in partnership with Sales; analyze customer and marketplace information to identify insights and opportunities; and support customer meetings, innovation sessions and follow-up.
• Customer Presentations & Selling Tools: Develop customer presentations, selling stories and marketing materials using insights and analysis; support research and preparation for current and prospective customers; coordinate category, culinary and product inputs for proposals; and create and maintain customer selling tools and marketing solutions.
• Pricing, RFPs & Channel Marketing: Coordinate customer pricing requests and RFP inputs across cross-functional partners; execute assigned customer marketing programs, timelines and deliverables; support channel activations; coordinate promotions, digital activities and selling-tool development; and manage agency and internal project deliverables.
• Industry & Customer Events: Execute assigned trade shows, customer meetings and industry events, including presentations, samples, materials and logistics.

Requirements

• Bachelor’s degree in Marketing, Business or related field.
• Experience supporting innovation or product commercialization.
• Experience managing projects and coordinating cross-functional teams.
• Strong analytical, organizational and project-management skills.
• Strong written, verbal and presentation skills.
• Collaborative, curious and action-oriented mindset with strong customer focus.

Preferred

• 3+ years of experience in marketing, customer marketing, brand/product marketing or related roles; foodservice experience.

Benefits

• Health and life insurance plans
• Retirement savings benefits
• Paid parental leave and paid time off
• Tuition assistance
• Well-being incentives and on-site health care screenings
• Mental health benefits