Assistant General Manager & Social Media Coordinator

Kirkland, WA (On-site)

$46K/yr – $56K/yrMid Level2+ years expFull time

Posted 2 months ago

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Job Summary

Own daily club operations and member experiences while shaping local presence through team leadership and storytelling across social channels.

  • Club operations and member experience: ensure clean facilities, friendly service, and fast issue resolution.
  • People leadership and brand consistency: recruit, coach, and spotlight staff to reinforce in-person and online brand.
  • Local marketing and content: drive tours, events, offers, and on-brand content across Instagram, Facebook, Google, and TikTok.

Job Description

Responsibilities
  • Lead the Club and Set the Tone - Lead by example on the floor to deliver strong member experiences and keep the club clean, friendly, and motivating.
  • Oversee daily operations, including fitness programs, administrative tasks, and overall service quality.
  • Handle member questions and service issues with a positive attitude and quick, effective resolutions.
  • Use your daily presence in the club to spot and capture the moments worth sharing, from member milestones to events as they happen.
  • Build and Develop the Team - Recruit, train, and mentor team members, helping them grow while meeting business targets.
  • Set goals for the team and yourself, tracking progress and ensuring consistent results.
  • Coach the team on brand standards so the club looks and sounds consistent in person and online.
  • Feature trainers and staff in content that highlights their work and builds the club's reputation.
  • Grow Membership and Local Awareness - Conduct club tours, follow up with leads, and build member relationships that support retention.
  • Promote offers, events, and programs through timely, on-brand social content that drives local awareness and walk-ins.
Gold's Gym Washington logo

Gold's Gym Washington

The elite Gold's Gym of North Carolina is a veteran owned franchise of Gold's Gyms currently consisting of 4 locations in Burlington, Fuquay-Varina, Chapel Hill, and Huntersville.

Chapel Hill, North Carolina, USA
4 employees

Traffic Signals

Monthly Visitors
546.7K
Monthly Google Ads Budget
$116.7K
Traffic Source Mix
Search
48%
Direct
21.4%
Referral
4.2%
Social
0.8%
Paid
0.5%

Headcount Trend

Current headcount: ~4