Assistant Community Manager

Richmond, VA (On-site)

$21/hr – $28/hrEntry LevelFull time

Posted 2 weeks ago

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Job Summary

Own the on-site marketing and leasing workflow for a multi-family community, balancing attract-and-tour activity with fast, friendly resident follow-through.

  • Marketing & Leasing: Plan campaigns and tours to attract prospects and drive applications.
  • Guest Engagement: Welcome visitors, conduct tours of model units, and accelerate application processing.
  • Operations & Service: Support day-to-day property management and resident relations to sustain a great living experience.

Job Description

Responsibilities

  • Marketing and Leasing: Plan and execute marketing activities to attract prospective residents, ensuring the community's visibility and appeal.
  • Customer Engagement: Greet prospective residents, conduct tours of vacant/model apartments, and assist in the timely processing of applications.
  • Administrative Support: Assist the Community Manager with day-to-day operations, including processing rent payments and performing ongoing administrative functions to ensure smooth property management.
  • Resident Relations: Provide outstanding customer service, building positive relationships with both current and prospective residents to ensure a great living experience.

Requirements

  • Proficiency in Microsoft Office, Excel, and Outlook, with experience using property management software.

Preferred

  • A strong ability to multi-task and handle a variety of responsibilities with ease.
  • A keen attention to detail and problem-solving skills to address challenges effectively.
  • Dependability and flexibility, with a willingness to collaborate with the team to meet property goals.
  • A passion for customer service and the ability to relate to residents and prospective tenants.
  • A genuine desire to make a positive difference in the community.
  • MRI experience is preferred but not required.
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Thalhimer Multifamily

Thalhimer Multifamily is dedicated to enriching communities and delivering exceptional living experiences across Virginia and North Carolina. With a diverse portfolio spanning thousands of apartment homes, including urban high-rises and garden-style communities, we are committed to service, performance, and long-term value.Our team combines deep industry expertise with modern, resident-focused operations to drive results for ownership and create meaningful experiences for residents. Built on a foundation of operational excellence, innovation, and strong partnerships, Thalhimer Multifamily continues to shape thriving communities today and into the future.Learn more at www.thalhimermultifamily.com

Glen Allen, Virginia, USA
27 employees (11 in marketing)