Assistant Community Manager

Responsibilities

• Continuously maintain excellent customer service
• Assist with resident related functions including but not limited to: move out notices, transfers, lease renewal, and concern/complaint processing over the phone and in-person
• Analyze, review, and document leasing reports, occupancy/ vacancy trends, and all resident related files
• Oversee rent-related functions such as collection, late notices, and posted payments
• Help maintain healthy community relations and monitor programs based on client retention and lease renewal
• Assist with the leasing process as necessary and ensure Company, state, and federal laws are followed through in all move in and out proceedings, including evictions
• Oversee and direct towards maximizing occupancy and profitability with all community-related products
• Fulfill any additional duties assigned by the supervisor

Requirements

• Must have a high school diploma or equivalent certification
• 2 years minimum experience in residential property management or related field is required
• Position requires acceptable motor vehicle driving history, valid and free from restrictions, and must and appropriate vehicle insurance coverage
• Must be able to read, write, and communicate in English and perform basic to moderate levels of mathematic functions
• Must have medium to a high level of knowledge and comfort with MS operating systems such as: Excel, Word, and Outlook
• Embodies Laramar Core Values
• Strong oral and written communicator
• Positive attitude, organization with strong attention to detail required
• Participate in proactive team efforts to achieve departmental and Company goals
• High level of professional communication, customer service, organizational, administrative, and time management skills

Benefits

• Are there perks? Yes! Laramar offers excellent medical/dental/vision insurance, flexible spending accounts, Company paid life insurance along with paid short and long-term disability insurance, paid Federal holidays, a generous paid time off program, and a 401k with Company match.