Assistant Community Manager
Croissantine
USA (Remote)
In-houseTemporaryIntern/new grad
2 days ago
Assistant Community Manager
Baltimore, MD (On-site)
$25/hr – $28/hrFull time
Posted 3 weeks ago
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Job Description
KETTLER currently has an opening for an Assistant Community Manager at Union Rowe and Madera, an apartment community located in Baltimore, MD.
The Assistant Community Manager, under the direction of the Community Manager, is responsible for providing excellent customer service and coordinating all aspects of apartment community operations.
Compensation: $25.00-$28.00/hour
We offer a robust Benefits Package including, but not limited to:
The Assistant Community Manager, under the direction of the Community Manager, is responsible for providing excellent customer service and coordinating all aspects of apartment community operations.
Compensation: $25.00-$28.00/hour
We offer a robust Benefits Package including, but not limited to:
- Paid Time Off
- Health, Dental, Vision insurance; Life Insurance; Prescription coverage
- Tax-Advantaged Spending Accounts (HSA or FSA)
- 401(k) retirement plan with company match
- Managing administration of property operations and leasing office for a 400 or less unit property.
- Supporting Community Manager with monitoring the financial operations and achieving budgeted NOI.
- Coordinating the maintenance of property grounds and service requests.
- Providing a quality living environment for residents and positive work environment for team members.
- Working with the marketing team to achieve maximum occupancy at property.
- Handling of all aged delinquency collection practices.
- Processing all move in and move out protocols to insure proper accounting of resident ledgers.
- The processing of all renewals.
- Handle all leasing overflow of showing apartments and following up on traffic.
- Providing excellent customer service to residents and prospects.
- Help manage efficient rental collections, rent postings, and daily deposits.
- Contribute to achievement of team goals, leasing benchmarks, and resident retention.
- Support outreach initiatives that effectively market/promote the property.
- Understand the current sub-market and mentor others to ensure their comprehension.
- Lead by example to help maintain a high-performing, customer-focused team.
- Contribute to resident satisfaction and the achievement of property goals.
- Other duties as assigned.
- 2+ years of residential property management experience or a 4-year Bachelor’s Degree in a related field.
- Computer Proficiency and knowledge of Microsoft Office Suite.
- Proven track record of success with the leasing process.
- Working knowledge of applicable Landlord Tenant Laws, Fair Housing mandates and other legal issues affecting property management.
- Excellent verbal and written communication skills and ability to interact with residents and customers in a professional manner.
- Strong financial analysis, budgeting, and P&L management skills.
- Experience in luxury or market-rate segment is preferred.
- Extensive knowledge of Property Management software programs.
- If in New Jersey, must obtain Real Estate License within 120 days of the hire date.
KETTLER
KETTLER is an award-winning multifamily developer, real estate investor, land development, and property management company. With over 45 years of providing superior capabilities across the development lifecycle; zoning/entitlement, predevelopment, leasing, and operations, KETTLER reimagines the communities it creates and serves. Founded in 1977, the company has developed over 30,000 multifamily units, 10 million square feet of commercial space, more than 75,000 homes in 40 master-planned communities, and many of the D.C. region's premier mixed-use communities. KETTLER's current pipeline includes over 2,400 multifamily units being developed, 2,000 planned residential lots, and 5,000 new managed. Headquartered in McLean, Va., the company manages approximately 20,000 apartments in the Northeast, Mid-Atlantic, and Southeast regions.
