Assistant Community Manager

Responsibilities

• Meet monthly leasing goals and maintain a conversion ratio that aligns with CRC policy and expectations.
• Track and report weekly traffic trends, leasing objections, and market feedback to support pricing recommendations.
• Coach and develop a team of two Leasing Specialists, including holding bi-weekly meetings to review progress and goals.
• Manage delinquency through timely and consistent communication with current and former residents.
• Collect and promptly post resident payments.
• Inspect apartments at move-out, assess damages, and prepare SLOCs (Standard Lists of Charges).
• Ensure make-ready units are completed on time and maintained in good condition to deliver a quality product.
• Address and resolve resident issues, escalating concerns to the Community Manager when appropriate.
• Assist with renewals to support budgeted retention goals.
• Support renter’s insurance compliance in accordance with CRC policy and expectations.

Requirements

• Minimum of 2 years of Multifamily experience
• Previous management/ supervisory experience a plus
• Yardi experience preferred
• Strong communication skills
• Must be willing to work one Saturday per month while still enjoying a 40-hour work week. Additional Saturdays may be required if needed.
• Strong leasing background with a demonstrated ability to meet or exceed a 35% conversion ratio.
• Experience with renewals, delinquency management, administrative processes, and resident relations.
• Strong organizational skills, follow-up, attention to detail, and ability to manage multiple priorities.

Benefits

• Team Member Management Rent Discount for live-on (if desired) + paid training + health/dental/vision insurance + 401Kmatching + fun events.