Assistant Community Manager

Position:  Assistant Community Manager for The Flats at Ballantyne– Charlotte, NC

Role Overview

As the Assistant Community Manager, you will take the initiative to assist with day-to-day operations of this beautiful community of 194 apartment-homes. This position requires strong leadership skills to assist in the oversight of leasing and administrative activity for the community. Other responsibilities will include outreach marketing efforts, financial management, and resident satisfaction to increase profitability.

Competitive pay rate + monthly and quarterly bonus + $500.00 per month Team Member Management Rent Discount for live-on (if desired) + paid training + health/dental/vision insurance + 401Kmatching + fun events.

Most Important Responsibilities 

• Renewals and delinquency management.  
• Help manage all leasing and sales activity to achieve budgeted occupancy.
• Assist with coaching and developing the team in accordance with CRC policy and procedures.
• Report on weekly traffic trends to capture reasons for leasing and any objections, which will result in weekly pricing recommendations.
• Effectively manage Renter’s Insurance to remain in compliance with CRC policy and expectations.

• Address and resolve resident issues or escalate as necessary to the Community Manager.
• Inspect community to ensure curb appeal standards are met daily.

Most Important Qualifications

• 2-4 years of Multifamily exp required, ACM exp a plus.
• Strong leasing background and administrative skills.
• Exp with renewals, delinquency management and resident relations.
• Must be willing to work 2 Saturdays minimum per month, still enjoy 40 hours per week

We own and operate all of our assets (10,000+ units in the portfolio) and invest in the long-term.  With 65 years in business, we've been Voted a Top Workplace nationally for several years in a row recently and Top Management Company Nationwide.