Responsibilities

• Assist in the day-to-day operations of multiple properties, ensuring compliance with company policies and procedures.
• Oversee property maintenance, vendor relationships, and service contracts.
• Serve as a point of contact for residents or tenants, addressing inquiries, concerns, and facilitating positive interactions.
• Organize and coordinate community events to foster a sense of community and resident engagement.
• Assist in the leasing process, including conducting property tours, processing applications, and managing lease documentation.
• Collaborate with the marketing team to promote available units and community amenities.
• Support financial processes, including rent collection, budget tracking, and expense management.
• Work closely with the accounting department to ensure accurate and timely financial reporting.
• Handle administrative duties such as answering phones, responding to emails, and maintaining organized and up-to-date records.
• Support the preparation of reports, presentations, and other documentation as needed.

Requirements

• Bachelor’s degree from an accredited college or university preferred in Business Management, Real Estate, Hospitality or related field.
• 1-3 years minimum of relevant experience that demonstrates the application of property management, sales, marketing, and customer service background sufficient to manage the day-to-day operation of an apartment community, resolve customer complaints and issues, complete financial records, documents, and reports, increase sales revenues, and coordinate the work of a team.
• Strong customer service and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Understanding of lease terms and lease enforcement, including collections.
• Excellent communication, conflict resolution, and customer service skills.
• Ability to adapt to different property environments and work independently.
• Specialized skills:
• - Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions.
• - Incumbents must have valid driver’s license to drive a golf cart on property.

Benefits

• Robust Benefits Offered*:
• - Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
• - Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
• - For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
• - 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
• - 401(k) with Company Match up to 6% of pay after 6 months of service.
• - Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
• - Employee Assistance Program.
• - Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
• - Charitable giving program and benefits.