Responsibilities

• Maintain a portfolio of 150-200 individual and organizational contacts in Raiser’s Edge NXT to track and develop stakeholder relationships
• Act as a first point of contact for volunteer and community event inquiries submitted by phone and email
• Represent the organization at community events benefiting the program
• Facilitate supply and donation drives in partnership with local businesses and community organizations
• Working with other Development and Operations Staff, plan and execute solicitations of donations from your portfolio in support of the Ronald McDonald House Inland Empire’s fundraising goals
• In collaboration with the Operations Coordinator, Guest Services, design and implement impactful onsite and offsite activations for interested community partners, including supply drives, seasonal activity groups
• Give in-person and virtual presentations to current and prospective stakeholder organizations about “How to Get Involved.”
• Facilitate the submission of grants and funding proposals to organizations in your portfolio, as appropriate.
• Identify, recruit, onboard and cultivate volunteers from the community, local businesses, and civic organizations to support the program’s key volunteer opportunities: Meals of Love, events, and onsite volunteers
• Conduct twice-monthly “Volunteer Info Sessions” to recruit and begin onboarding of new individual volunteers

Requirements

• Two plus (2+) years of experience in community engagement, volunteer management, program delivery, or event coordination, preferably in a non-profit setting
• Strong interpersonal and communication skills with the ability to build and maintain relationships with diverse groups
• Experience working with a diverse population, an understanding of the needs of our vulnerable clientele
• Proficiency in Microsoft Office Suite, social media platforms, and Canva
• Experience with volunteer management or donor database online tools is preferred
• Excellent organizational skills with the ability to manage multiple projects and meet deadlines
• Ability to work independently and as part of a team
• Valid California Driver’s License and clean driving record required to operate company vehicles, as needed
• Language Skills: Ability to read, write, and interpret general business correspondence, reports, and procedure manuals. Strong verbal and written communication skills.
• Computer Skills: Preferred experience using modern office productivity tools, including but not limited to Microsoft Office 365, Microsoft Teams, Canva, and comparable platforms. Comfort working with databases and administrative systems; experience with nonprofit environments preferred.

Preferred

• Bachelor’s degree preferred in Non-Profit Management, Education, Social Work, Communications, or a related field
• Bilingual English/Spanish a plus
• Experience with volunteer management or donor database online tools is preferred
• Experience with Canva and social media platforms is preferred
• Proficiency in Microsoft Office Suite, and experience with nonprofit environments preferred