Responsibilities

• Maintain good current and prospective resident relations. Address the concerns of current and prospective residents in a friendly and professional manner.
• Ensuring the standards of Servant Leadership are followed by other staff members when engaging prospective and current residents.
• Models effective sales techniques on a daily basis while performing marketing and leasing functions to maintain budgeted or greater occupancy for the property.
• Processes new tenant and waitlist applications.
• Monitor and capture renewals and recertification. Distribute and follow-up on all renewal and recertification notices and processes.
• Leads rent collection efforts, specifically with delinquent residents. This may involve lease termination and legal action if necessary.
• Assist in managing the propertys budget by making sound fiscal decisions to increase the net operating income of the community.
• Help maintain the accuracy of resident ledgers and files while keeping in compliance with the Affordable Housing program.
• Inspects apartments during move-in and move outs, walking apartments and the community as needed.
• Prepare paperwork for move-ins in a timely manner and in accordance with Bonner Carringtons policies.

Requirements

• Affordable experience required
• Effective communication and customer service skills both written and oral
• Computer literate, including Microsoft Office Suite
• Internet navigation skills are required
• General office, bookkeeping and sales skills
• High school diploma or equivalent required
• Must be able to lift up to 15lbs. on an occasional basis. Ability to tour the property with prospects is required.
• General office conditions. May be exposed periodically to weather elements when touring the property.
• Bonner Carrington Property Management is an Equal Opportunity Employer.

Preferred

• 1 to 2 years experience in a supervisory role and managing staff preferred
• Previous Property Management experience preferred
• Proficient in OneSite property management software or other similar property management software preferred
• Attends and participates in training programs as required by Bonner Carrington