Responsibilities

• Lead and direct all store activities required to achieve store goals including guest service, sales objectives, human resources management, payroll and operating expenses, loss prevention, and merchandising presentation while driving associate and guest engagement.
• Recruit, select and develop associates and hold individuals accountable for performance.
• Function as a role model, ensuring the guest remains the top priority.
• Organize, delegate, prioritize, meet deadlines, and follow up on all store activities.
• Motivate and challenge the team; create a family environment; drive volume and anticipate guest needs.
• Achieve excellent guest service by role-modeling company service standards.
• Adhere to Human Resources standards; assess associates; provide timely feedback; drive retention.
• Manage conflict and coach using company processes; empower associates in decision-making.
• Lead change and adversity; develop associates through individualized approaches and appropriate delegation.
• Develop business strategy and maximize opportunities to generate additional store volume.
• Forecast and analyze business trends; manage payroll expenses to maximize store performance.
• Achieve sales, payroll and inventory shortage goals; control income and expenses related to P&L.
• Direct merchandise presentation, restocking and recovery to maximize productivity.
• Understand and ensure compliance with Revival culture and company standards; maintain communication with executive team.
• Maintain clean store environment; ensure dress and grooming standards; understand brand positioning and in-store initiatives.