Area Community Director - USA

USA (Unknown)

$154K/yr – $202K/yrSenior Level10+ years expFull time

Posted 1 month ago

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Job Summary

Own regional community expansion across the US, scaling Academy Light and other high impact formats while tying local programs to the NAM strategy and multi-year roadmaps.

  • Own US regional experience model and Academy Light rollout across priority markets, with cross-functional alignment to NAM.
  • Lead US West and US East teams, coordinating with retail, wholesale, and brand partners to weave community into store openings and market entry.
  • Build scalable playbooks and briefs for market entry, partnerships, and activations that deliver measurable impact.

Job Description

Responsibilities

  • As the Area Community Director for the US region, you lead the development and execution of Arc’teryx’s regional community experience model in the US, with a primary focus on scaling Academy Light and other localized, high-impact formats across the United States.
  • You oversee and lead two high performing regional teams (US West and US East), ensuring a consistent, high-quality approach to community experiences while enabling regional nuance.
  • Reporting to the Senior Director, Brand Community - NAM, you will shape national direction, drive expansion strategies, and ensure measurable impact across all programs.
  • Academy Light & Regional Experience Strategy - Defining and leading the U.S. strategy for Academy Light, establishing it as a scalable, repeatable model across priority markets
  • Working with the US West and US East community teams to set the community direction for the U.S., ensuring alignment to the NAM strategy while enabling regional relevance
  • Identifying priority and emerging markets, and developing multi-year regional experience and expansion roadmaps
  • Partnering with NAM Community and Experience leadership team to integrate regional experiences into the broader Academy and Brand Community ecosystem
  • Market Readiness & Expansion - Developing marketing briefs to support entry into new markets, including sequencing of Academy Light, partnerships, and retail integration
  • Partnering with Retail Area Directors and Real Estate teams to align community strategy with store expansion plans
  • Building a scalable playbook to successfully launch and grow community presence in new regions

Requirements

  • Bachelor’s degree or post secondary education in a related field
  • 10+ years of experience in experiential marketing, community programming, or brand marketing
  • Strong track record of leading multi-market programs and teams
  • Experience in market expansion, go-to-market strategy, or retail/community integration
  • Excellent communication and interpersonal skills with the ability to influence without direct control
  • Agile in approach to adapt to ever changing evolution of our business needs
  • Strong organizational skills and efficiency in order to meet deadlines and manage multiple priorities
  • Demonstrated success working cross-functionally with retail, wholesale, and brand teams
  • Experienced people leader, with the ability to manage and inspire distributed teams
  • Strategic and operational, able to move between vision-setting and execution
  • Experienced in budget ownership, KPI tracking, and ROI analysis
  • Understand the U.S. outdoor and community landscape
  • Passionate about the outdoors, education, and community building

Benefits

  • Health & wellbeing - Extended health, dental, and vision coverage, including mental health support, fertility benefits, and a 24/7 Employee Assistance Program (EAP).
  • Financial wellbeing - Immediately vested 401(k) retirement savings plan matching, eligibility for Arc'teryx Annual Incentive Plan and access to Employee Stock Purchase program (ESPP) where applicable.
  • Time & Flexibility - Paid time off and No Wasted Day program (dedicated paid days to get outside & explore).
  • Family support - Parental leave for birthing and on-birthing parents, including an option to ease the transition back to work.
  • Growth, community & gear - Professional development opportunities, Arc'teryx Academies (outdoor skill-building events), Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear).