Analyst, Brand & Customer Strategy

Texas, USA (On-site)

$72K/yr – $89K/yrMid Level2+ years expFull time

Posted 11 days ago

Job Summary

Own the brand strategy and insights program, translating research into actionable recommendations that shape campaigns for Saks Fifth Avenue, Neiman Marcus, and Bergdorf Goodman across marketing, creative, and customer experience.

  • Lead research design, data synthesis, and cross-functional collaboration.
  • Drive brand positioning consistency across channels and touchpoints.

Job Description

Responsibilities

  • Monitor and analyze macro market trends, competitive shifts, and industry benchmarks to identify emerging brand opportunities and risks.
  • Maintain a close understanding of changing consumer trends, demand in luxury fashion.
  • Support the design and execution of primary research initiatives (surveys, focus groups, customer interviews) and synthesize secondary research.
  • Analyze and synthesize actionable insights from large sets of qualitative and quantitative data.
  • Provide strategic recommendations based on insights to optimize brand, marketing & creative initiatives.
  • Work closely with brand strategy team members and collaborate with cross-functional teams including marketing, merchandising, digital, stores, and creative to support brand initiatives and campaigns.
  • Communicate effectively across teams to ensure seamless execution of brand projects and initiatives.
  • Support the execution of brand vision, purpose, and positioning for Saks Fifth Avenue, Neiman Marcus, and Bergdorf Goodman, ensuring consistency across all marketing and customer-facing channels.
  • Collaborate with cross functional partners to refine brand expression and ensure alignment with the brands’ unique identities, values, and market opportunities.
  • Ensure that brand positioning is consistently reflected across all internal and external communications, campaigns, and touchpoints through regular audits of touchpoints.

Requirements

  • Bachelor’s degree in Marketing, Business, or a related field.
  • 2-3+ years of experience in brand strategy, business analytics, marketing, or a related field, preferably within a consumer business.
  • Experience designing and executing consumer and market research, and analyzing large sets of quantitative and qualitative data to identify actionable insights.
  • Ability to drive analyses that diagnoses drivers of business performance across various dimensions: customer segment, product, selling channel, media channel, etc.
  • Ability to concisely explain insights coming from complex data analyses through effective verbal/written communication and compelling data visualizations
  • Proven ability to manage multiple projects simultaneously and work autonomously with minimal supervision
  • Strong collaboration and communication skills, with the ability to work effectively across teams and channels, including digital, stores, marketing and creative.
  • Passion for luxury retail and an understanding of Saks, Neiman Marcus, and Bergdorf Goodman’s customer base and market positioning.
  • Exceptional standards for quality and strong attention to detail
  • Extensive knowledge of Excel is required

Preferred

  • Experience in crafting insight-driven creative briefs
  • Experience with Snowflake or equivalent is required
  • Experience with Tableau

Benefits

  • Medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).
  • Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
  • An amazing employee discount
Saks Fifth Avenue logo

Saks Fifth Avenue

3.8 Glassdoor

Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Its unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 33 extraordinary locations across North America for seamless, all-channel shopping. Saks Fifth Avenue is part of Saks Global’s portfolio of top luxury retail brands and real estate assets.Interested in joining our team shaping the future of luxury retail? Explore exciting career opportunities with us here: https://careers.saksglobal.com/us/en/.

Founded in 1924
New York, New York, USA
9.8K employees (1,936 in marketing)
74% recommend to a friend
82% CEO approval

Salaries

Posted range

$72K/yr – $89K/yr

Taken straight from the job posting.

See all Saks Fifth Avenue salaries

Marketing Team

Marketing Team Size
575 (6% of company)
Median Career Experience
22 years
Median Tenure
10.6 years
Marketing Roles Posted (Last 30 Days)
4

Traffic Signals

Monthly Visitors
1.3M
Traffic Source Mix
Search
36.8%
Direct
54.4%
Referral
5.3%
Social
2.3%
Paid
1%

Headcount Trend

Current headcount: ~9.8K

Recent News

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Analyst, Brand & Customer Strategy

Saks Fifth Avenue · Texas, USA · On-site