Amazon Account Manager

Responsibilities

• Own the strategic direction and overall performance of multiple Amazon accounts
• Develop and lead growth plans that support brand visibility, revenue, and long-term sustainability
• Identify risks and opportunities early, providing clear recommendations and direction
• Oversee promotional calendars, merchandising strategy, and key account initiatives
• Serve as the primary strategic point of contact for clients, leading communication with confidence and clarity
• Drive client satisfaction and retention, with accountability to performance and relationship KPIs
• Lead performance calls, business reviews, and high-level strategic discussions
• Build strong, trusted relationships through consistency, ownership, and reliable follow-through
• Oversee listing strategy to improve visibility, conversion, and overall performance
• Evaluate content, creative, and SEO to identify meaningful opportunities for improvement

Requirements

• 5+ years of experience managing Amazon accounts with ownership of strategy and client relationships
• Strong understanding of Amazon Seller Central and key performance drivers including Ads, SEO, content, pricing, and promotions
• 3+ years of hands-on Amazon Advertising (PPC) experience personally building and managing Sponsored Products, Sponsored Brands, and Sponsored Display campaigns
• Deep working knowledge of campaign structure, keyword and product targeting, match types, bid and budget management, dayparting, and negative targeting
• Fluent in advertising metrics (ACoS, TACoS, ROAS, CTR, CVR, impression share) and able to explain, troubleshoot, and defend PPC strategy and results live on client calls without deferring to a specialist
• Hands-on experience with the Amazon Ads console, search term and placement reports, and bulk operations; familiarity with rule-based or third-party bid-management tools is a plus
• Proven ability to analyze performance data and translate insights into strategic recommendations
• Strong client-facing communication skills with experience leading high-level conversations
• Experience working cross-functionally and guiding execution across internal teams
• Strong organizational skills with the ability to manage multiple brands and priorities

Benefits

• Competitive salary based on experience
• Paid Time Off
• Holiday Off
• Medical and Dental Benefits
• Flexible remote work environment
• Opportunity for growth and advancement within a fast-growing e-commerce agency
• Access to training and development resources to enhance skills and knowledge
• Collaborative and supportive team culture focused on achieving success for our clients and partners