Service Management Group (SMG)

AI Content Specialist

Kansas City, MO (Remote)

(Est.) $60K/yr - $85K/yrEntry Level2+ years expFull time

Posted 1 day ago

SMG - Service Management Group

PublishingSaaS

Marketing team

Employees

525

Headquarters

First, West Virginia, USA

Founded

1991

Company Profile Website LinkedIn

SMG delivers the future of Unified Experience Management®, empowering brands to engage customers and employees like never before. Powered by Ignite®, our AI-native platform, and the industry’s only software with a service (SwaS) approach, SMG provides real-time, predictive intelligence that turns BX, CX, and EX insights into action. From gathering feedback during experience design to optimizing each interaction throughout the customer journey, SMG ensures every decision is backed by data rather than guesswork.

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